Customer Service & HR Support Professional
Resume:
Samia Henderson
• Atlanta, Georgia ***** • 404-***-**** • ***************@*****.***
●https://www.linkedin.com/in/samiahenderson/
Professional Summary
Obtain an entry level position as a human resources assistant ro utilize my training and skills, knowledge of principals and procedure for personnel recruitment, selection and training to make a significant contribution to the success of your company.
Skills
●Needs Understanding
●B2B Sales
●Quality Assessments
●Inside and Outside Sales
●Brand Awareness
●Large Crowd Management
Work History
Retail Sales Ambassador, 05/2022 to 06/2022
Coco-Cola – Atlanta, GA
●Greet and assist internal and external guests with knowledge of Coca-Cola products and history
●stocking/staging and transporting merchandise to sales floor
●cash handling,cycle counts,stocking and maintaining visual standards
●work cooperatively with other members and little supervision
Remote Telephone Training, 05/2021 to 05/2022
Senior Community Service Employment Program – Atlanra, GA
●Participant obtained skills to find a job, ability to communicate on phone clearly and effectively to Improve customer satisfaction to answer questions
●Attention to detail to impact phone conversation
●Computer technology instructions in operating systems and servers, word processing, database applications, networking and social training.
Receptionist, 03/1983 to 12/1983
U S Department Of Labor – Atlanta, GA
●Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
●Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
●Resolved customer issues quickly and notified supervisor immediately when problems escalated.
●Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Bachelor of Science: Business Management, 05/2022
Post University - Waterbury, CT
●Honor Roll Spring 2022
●[Number] GPA
volunteer at local hospital to type patient reports for doctors
Type ePCR serves as only record of each patient account by describe in narrative form, provide patient demographics avoid patient identifiers,,describe patient complaints,patients present illness and patient medical history
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