Clinical Support & Phlebotomy Specialist

Jennifer Ehrenkaufer

Daytona Beach, FL

********@*************.*** 386-***-****

Professional Summary

Experienced clinical support professional with over 15 years of direct patient care, medical assistance, and phlebotomy experience across hospital, dialysis, and outpatient clinical settings. Skilled in patient intake, vital signs, assisting providers during exams, clinical documentation, and Electronic Health Records (EHR). Known for strong patient communication, accuracy, and ability to multitask in fast-paced environments. CPR, BLS, and AED certified. Professional Experience

Lead Trauma Phlebotomist & Receptionist – Halifax Medical Center, Daytona Beach, FL (April 2025 – Present) l Perform trauma, STAT, and routine venipuncture and specimen collection l Support patient intake, triage, and provider requests in a high-acuity setting l Coordinate laboratory testing and communicate with clinical teams l Maintain accurate patient identifiers and documentation Sales Activation & Business Support Specialist – Spectrum, Maitland, FL (August 2021 – April 2025) l Delivered clear, professional communication while assisting customers and business representatives l Maintained detailed documentation across multiple systems l Demonstrated strong multitasking and problem-solving skills under pressure Certified Hemodialysis Technician – DaVita Kidney Care, DeLand, FL (August 2018 – August 2021) l Measured and recorded vital signs before, during, and after dialysis treatment l Provided direct patient care and supported clinical documentation l Prepared equipment and maintained infection control standards Clinical Certified Hemodialysis Technician – Fresenius Medical Care, Deltona, FL (September 2006 – August 2018) l Delivered hands-on patient support under RN supervision l Documented treatment data and patient observations l Ensured patient comfort and safety during procedures Medical Receptionist / Medical Assistant – Dr. DeLima, DeLand, FL (February 2002 – September 2006) l Recorded patient history and vital signs

l Assisted physicians during exams and procedures

l Managed scheduling, referrals, and medical records Education

Some College Coursework – Registered Nursing Program, Daytona State College (2011–2015) High School Diploma – Wise Private School

Skills

Patient intake and documentation, Vital signs measurement, Phlebotomy and specimen handling, Electronic Health Records

(EHR), Assisting providers during exams, Patient communication, HIPAA compliance, Clinical documentation Certifications

CPR BLS AED

Contact this candidate