Customer Service & Reception Specialist

Personify Health Confiden*al

PARIS G. NEWSOME

***** ******* ** • Fontana, California 92336 • Tel: 909-***-**** • **********@*****.*** OBJECTIVE

To obtain a position in a professional environment where I can utilize my strong communication, customer service, and organizational skills. Seeking opportunities in receptionist or retail roles where I can contribute to a positive customer experience and support daily operations efficiently. WORK EXPERIENCE

The Coffee Bean & Tea Leaf, Rialto, CA June 2023 – September 2023

• Crafted quality coffee and specialty drinks, ensuring consistency and excellence in every beverage.

• Provided excellent customer service by greeting guests, taking orders, handling payments.

• Prepared and served hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas.

• Prepared and served food items such as soups, sandwiches, and pastries.

• Maintained a clean and stocked workspace, adhering to health codes and safety standards. Teona Rice Daycare, Rancho Cucamonga, CA May 2023 – July 2025

• Supervised and engaged with children in daily activities, promoting a safe and nurturing environment.

• Communicated effectively with parents and staff to support each child’s emotional and behavioral development.

• Applied problem-solving skills to manage challenging situations calmly and efficiently.

• Assisted with lesson planning, activity setup, and maintaining a clean and organized space.

• Demonstrated patience, adaptability, and teamwork in a fast-paced childcare setting. Assistant to Denise Leonard (Part-Time)

PrimeAmerica, Remote. January 2023 – Present

• Receive and manage contact lists provided by Denise Leonard for outreach to potential insurance clients.

• Initiate phone calls to individuals to assess interest in insurance services and record responses accurately.

• Update and organize contact lists to support follow-up efforts and streamline client communication.

• Maintain professionalism and clear communication while representing PrimeAmerica’s values.

• Demonstrate reliability, attention to detail, and time management in a remote work setting. EDUCATION

Etiwanda High School Rancho Cucamonga, CA 2019 - 2023 High School Diploma SKILLS

• Strong and professional communication skills – written, verbal, and through presentation

• Ability to work independently and collaboratively in team environments

• Excellent attention to detail and ability to follow instructions precisely

• Reliable, trustworthy, and adaptable in fast-paced settings

• Outgoing and friendly personality with strong customer service focus

• Effective problem-solving and conflict resolution abilities

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