Data Entry Assistant with Travel & Admin Expertise

Sharon Landis

Bryan, OH 330-***-**** **************@*****.***

EDUCATION

Hammel Business School Akron, OH

Associate in Travel and Hospitality

WORK EXPERIENCES

Bryan Home Center Bryan, OH

Office Manager

July 2025 – December 2025

Developed and implemented filing systems to improve organization and retrieval.

Maintained confidential employee records, ensuring compliance with privacy regulations.

Organized billing statements, payments, and credit memos for vendors and suppliers.

Implemented guidelines for trade show setups for local festivals and fairs.

Processed daily sales transactions and made bank deposits.

Direct Travel Cleveland, OH

Corporate Travel Agent

November 2023 – July 2025

Performed all travel related arrangements for 300+ companies, airlines, cars, and hotels.

Utilized remote reservation center and multiline phone system.

Resolved traveler issues, billing, ticket exchanges, and refunds.

Ohio Department of Job & Family Services Columbus, OH

Customer Service Representative

October 2021 – February 2022

Entered data from claims into the system.

Used Excel, Outlook, and Salesforce software.

VIP Travel / World Travel Wooster, OH

Corporate Travel Agent

January 2000 – October 2020

Booked all aspects of corporate, individual, group travel, and VIP travel.

Scheduled car and hotel reservations, billing, and refund requests.

Booked corporate aircraft to FBO locations and arranged ground transportation, meeting space, and hotel reservations.

SKILLS

Microsoft Outlook, Word, Excel, & Teams

Expense & Calendar Management

Appointment Scheduling

Customer Service

Task Prioritization

Travel Planning

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