RN

Ruth A. Zwick Registered Nurse

**********@*****.*** 262-***-****

Grosse Pointe Farms, Mi 48236

Registered Nurse possessing analytical and professional skills in assessing the needs of patients, family members, and staff. Capable of identifying effective solutions in problem-solving. All positions require excellent communication skills, to deliver the highest quality patient care.

Case Management Emergency Nursing Quality Assurance

Staff Nursing JCAHO Requirements BLS Certified

Dialysis Staff Training & Leadership Florida RN 8/2018 – present Experience

LifePath Hospice: Melech Hospice House, October 2019 - August 2025 Provided and managed end of life care to patients and families. Educated families, patients, and caregivers about the dying process and decline. Participated in an interdisciplinary team in developing a plan of care that meets patients’ needs, state and Medicare requirements. .Received 5 Shining Star Awards and unsolicited praise in several patient surveys

MHM/Centurion Staffing: Zephyrhills Correctional Facility, January 2019 to October 2020 Nursing management of prisoners’ medical conditions. Triaging concerns/complaints, assessing the acuity of the inmate’s condition to determine the level of care needed. Member of a multidisciplinary team to ensure an optimum level of safety and care. Coordination of team members to ensure all aspects of safety/care is provided in the appropriate and most efficient manner.

AREA AGENCY ON AGING 1-B Southfield, MI April-2013 - July 2018 SUPPORT COORDINATOR (POSITION ELIMINATED, MOVED TO FLORIDA) Case management of participants of the MI Choice program. Assessed patient needs and provided services and resources necessary for participants to remain in their communities as opposed to being admitted to a nursing facility. Performed monthly status calls with patients to ensure quality care and identify any changing needs for the plan of care.

PINNACLE SENIOR CARE Troy, MI March 2011 -February 2013 QA COORDINATOR ( POSITION ELIMINATED)

Reviewed medical records to ensure compliance with insurance and governmental agencies, regulations, and policies. Provided educational resources to clinical staff on areas that showed the need for improvement. Key Accomplishment:

● Drove performance improvements amongst staff by reviewing medical records, educating,monitoring improvement and staff surveys.

SILAS HOME CARE INC. Madison Heights, MI December 2009 - February 2011 QA COORDINATOR (AGENCY CLOSED)

Identified educational needs of staff and coordinated resources to provide education. Reviewed medical records and performance reviews for staff. Ensured regulatory, governmental agency, and insurance compliance within records. PATIENT CHOICE HOME HEALTH CARE Oak Park, MI September 2008-November 2009 QUALITY ASSURANCE RN (AGENCY CLOSED)

Analyzed current and retrospective medical records to identify trends. Trained field staff on nutrition and hydration. Reviewed medical records for accuracy. Reviewed policies to innovate process improvements. Key Accomplishments:

● Created a new system of forms to provide improved consistency and accuracy of reviews by the QA Department.

● Minimized delays in completion of tasks by developing and implementing a new chart flow for the department.

*Extensive additional experience in Emergency Nursing utilizing triage and assessment skills* Education & Training

Master of Science in Health Care Administration CENTRAL MICHIGAN UNIVERSITY, Mt Pleasant, MI Bachelor of Science in Nursing WAYNE STATE UNIVERSITY, Detroit, MI RN Compact Nursing License

CPR Certified

Certified Hospice and Palliative Care Nurse

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