Results-Driven Operations and Team Leader

Jennefer Kennedy

Wiggins, CO ***** 720-***-**** *********@*****.***

PROFESSIONAL

SUMMARY

Results-driven management professional with proven ability to lead teams to success. Known for adaptability and consistently meeting changing organizational needs.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

ACCOMPLISHMENTS • District Trainer/Lab Supervisor 9Health Fair

• Certificate in Phlebotomy

• Certificate in Medical Assisting

SKILLS • Customer Service • Operational Efficiency

• Problem Solving • Data Analysis

• Team Leadership • Incident response

• Visitor management • Honest and dependable

EMPLOYMENT

HISTORY

SECURITY ASSISTANT 05/2025 to CURRENT

COLORADO NATIONAL SPEEDWAY Dacono, CO

Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.

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Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment..

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Trained new hires on company-specific security procedures, ensuring consistency and effectiveness across all team members.

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• Streamlined visitor check-in process, reducing wait times. J K

OWNER/MANAGER 01/2015 to 09/2023

MADPATT, LLC Ft Collins

Spearhead digital transformation initiatives while managing daily operations, implementing new technologies to streamline business processes

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Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

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Oversee daily operations for 10-15 carriers across 6 cities, managing multiple publication deliveries while maintaining accurate payroll systems and delivery lists.

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Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

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Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

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Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

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VOLUNTEER WORK • Assisted with special events and programs.

• Maintained clean, neat, and operational facilities to serve program needs. Supported engaging, fun, and smooth-running events by helping with organization and planning..

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Represented organization positively and professionally while providing community with much-needed services.

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• Facilitated better healthcare access by volunteering at free clinics. REFERENCES Dr. Kari Williams, Sports Medicine Chiropractic, ****.********@****.*** 303-***-****

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Larissa, Palmer, Michael's Store Manager, *********@*****.***, 970-***-****

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INTERNSHIPS • LAB SUPERVISOR

• 9 Health Fair

Supervised 20-30 phlebotomists drawing blood for 150-300 patients. Maintained all phlebotomy supplies.

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• Supervised all centrifuge operations.

• Packaged all blood samples and associated paperwork

• 2011 - 2023 Boulder County CO

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