Data Analytics-Oriented Customer Specialist

NKOSANA LUCAS NTAMANE

Johannesburg ***************@*****.*** 067*******

PROFESSIONAL SUMMARY

Highly motivated with experience in providing exceptional service and maintaining company excellence. Skilled in communication, product knowledge, and operations, with a customer focused approach.

EDUCATION

Data Analytics Tech Training

ALX Africa

2024-2025

Major in Python, SQL, Pseudocodes, and Visualizing Data Power BI. National Senior Certificate (Matric)

Mandisa Shiceka High School

Major in Mathematics, Physical Science, Life Science, Geography, English, Isixhosa, Life Orientation

2011-2014

CORE SKILLS

Data analysis and interpretation Data visualization and communication Programming languages (Python, SQL) Data management and database design Microsoft excel, Microsoft word Research writing skill WORK EXPERIENCE

Customer Assistant - Woolworths March 2023- Jan 2026

• Provide exceptional customer service, offering product advice and ensuring a positive shopping experience

• Maintain Store presentation and operations, including stocking shelves and managing hygiene

• Process sales transactions, handle till duties, and contribute to sales target

• Ensuring security awareness and adherence to store policies

• Collaborate with team to ensure efficient store flow Payments Clerk- World Sports Betting March 2022- Oct 2022

• Processing accounts and incoming payments in compliance with financial policies and procedures

• Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data

• Preparing bills, invoices and bank deposit

CERTIFICATES

• DATA Analytics Certificate

• ALX Data Analytics Professional Foundations

REFERENCES

Ms Kamogelo Ivy Fakude, Manager

Woolworths

Cell: 062-***-****

Mrs Ashliegh, Manager

World Sports Betting

Cell: 082*******

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