Senior Management Professional Customer & Real Estate Leadership
Resume:
Lisa Bennett **** Stratford Rd NE #*** • Atlanta, Georgia 30326
www.Lisabennett.Atlantafinehomes.com / ***********@****************.*** SENIOR MANAGEMENT PROFESSIONAL
Strategic Planning • Market Analysis • Alliance Building • Operations • Process Development • Budgeting & Financials • Hiring & Staff Development • Vendor Relations • Sales & Marketing • Prospecting • Negotiating & Closing • Pricing • Product Development • Customer Service Hands-on, energetic, people-focused senior contributor, with a background of success in exacting environments, with strong emphasis on maintaining high customer satisfaction through problem solving and innovative solution generation. Manage personnel, work autonomously, and serve in high- performance teams. Strong communicator able to forge successful collaborations, with key departments meeting both short and long-term business goals. Solid track record for cultivating positive and productive working relationships, with valued clients. Able to communicate complex concepts and ideas to audiences at all levels of responsibility, up to and including senior executives. Industry expertise includes mortgage banking, hospitality, and consumer products. CAREER TRACK
REAL ESTATE BROKER ASSOCIATE
2009-PRESENT
ATLANTA FINE HOMES SOTHEBY’S INTERNATIONAL REALTY ATLANTA/ GA
The Sotheby’s name has earned renown as a marketer for many of the world’s most valuable and prestigious possessions. Sotheby’s is inviting, savvy, and unique. Sellers and Buyers of fine Real Estate in all price ranges rely on us for experience, discretion and attention to details to market or locate a distinctive home requires uncommon knowledge and resources. We pride ourselves on understanding the discerning needs of our sellers and buyers who deserve a high level of service throughout the entire Real Estate experience. Maintained Top Producer status with $7,000,00 - $8,000,000 + in sales year over year
**Objective**
Dedicated and results-driven real estate broker with over [X years] of experience in guiding clients through the complexities of real estate transactions. Proven track record of achieving sales targets and providing expert advice on market trends, property values, and investment opportunities. Committed to fostering long-term client relationships and delivering exceptional service.
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**Professional Experience**
**Real Estate Broker**
- **Transaction Management:** Successfully facilitated residential and commercial transactions, becoming a top producer year over year..
- **Client Consultation:** Conduct in-depth consultations with clients to understand their real estate needs, preferences, and financial capabilities, resulting in tailored property recommendations and closing deals that align with their goals.
- **Market Analysis:** Conduct comprehensive market research to analyze trends, property values, and neighborhood statistics, enabling clients to make informed decisions on pricing and investment opportunities.
- **Negotiation:** Skillfully negotiate contracts and agreements on behalf of clients, ensuring favorable terms and conditions while protecting their interests throughout the transaction process.
- **Marketing Strategy:** Develop and implement innovative marketing strategies, including digital marketing campaigns, open houses, and property staging, to enhance property visibility and attract potential buyers. Increased property showings by [X]% through targeted social media advertising.
**Real Estate Agent**
- **Sales Performance:** Consistently ranked among the top agents in the brokerage, Received [specific awards or recognitions] for outstanding sales performance.
- **Client Relationship Building:** Cultivated strong relationships with clients by providing personalized service, resulting in a high referral rate and repeat business. Developed a client database of over [X contacts] for follow-up and future business opportunities.
- **Property Listings:** Managed the listing process of properties, including conducting property evaluations, preparing comprehensive listing presentations, and coordinating professional photography and virtual tours.
- **Open Houses and Showings:** Organized and conducted open houses and private showings, effectively communicating property features and benefits to potential buyers and addressing their inquiries to facilitate decision-making.
**Skills**
- **Negotiation:** Expert negotiator with a strong ability to advocate for clients' interests.
- **Market Analysis:** Proficient in utilizing market data and analytics tools to evaluate properties and forecast trends.
- **Technology Proficiency:** Experienced with real estate software (MLS, CRM systems, digital marketing platforms) and virtual tour software to enhance property listings.
- **Communication:** Exceptional interpersonal and communication skills, adept at building rapport with clients, colleagues, and industry professionals.
- **Time Management:** Strong organizational skills with the ability to manage multiple projects and deadlines effectively.
Hillside International chapel & Truth 2/2009- 5/2016 Atlanta, GA
Project Manager
Project manager for the congressional Black Caucus, Which we planned the Spirit Healthy living event, designed to help educate individuals About diabetes and healthy living from a medical prospective as well as emotional. We had Vendors, speakers, and workshops. It was an all-day event and a salute to our public officials,
(Senators, councilman, community Leaders) in conjunction with American Diabetes Association. We also followed up with a10 week coaching session, and a digital coaching Program via the computer.
Healing the family was another event that I planned in order to assist and teach families to live a Healthier life. We brought in professionals to do workshops on every subject, such as
(Communication, parenting, mental illness, drug addiction, healthy eating, sexing for teens, Bullying, etc.) For adults as well as
Children.
PEP is another event I was project manager in conjunction with using the Grand Hyatt in Buckhead. PEP is a program designed to help corporate professionals to excel beyond Expectations. I planned the full event and Home Depot was one of our major sponsors Project You is another event that I was project manager for, in conjunction with the St. Regis. I Planned a huge networking event, for the company that brought in top level professionals from all Over the world and secure guest speakers such as Bob Doyle. The featured teacher from the hit Movie The secret
Jenny Pruitt and Associates
2009
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- **Sales Performance:** Consistently ranked among the top agents in the brokerage, Received [specific awards or recognitions] for outstanding sales performance.
- **Client Relationship Building:** Cultivated strong relationships with clients by providing personalized service, resulting in a high referral rate and repeat business. Developed a client database of over [15,000 contacts] for follow-up and future business opportunities.
- **Property Listings:** Managed the listing process of properties, including conducting property evaluations, preparing comprehensive listing presentations, and coordinating professional photography and virtual tours.
- **Open Houses and Showings:** Organized and conducted open houses and private showings, effectively communicating property features and benefits to potential buyers and addressing their inquiries to facilitate decision-making.
**Skills**
- **Negotiation:** Expert negotiator with a strong ability to advocate for clients' interests.
- **Market Analysis:** Proficient in utilizing market data and analytics tools to evaluate properties and forecast trends.
- **Technology Proficiency:** Experienced with real estate software (MLS, CRM systems, digital marketing platforms) and virtual tour software to enhance property listings.
- **Communication:** Exceptional interpersonal and communication skills, adept at building rapport with clients, colleagues, and industry professionals.
- **Time Management:** Strong organizational skills with the ability to manage multiple projects and deadlines effectively.
Fuega Cantina Grill 2/2010-5/2011
Fuega Cantina grill is an upscale Mexican restaurant Buford/GA Server/trainer (Train all new servers before they were placed on the floor, in customer service, menu, restaurant Standards, resolving customer complaints) BENNETT’S RESTAURANT GROUP 2004-2007
BENNETT’S BAD TO THE BONE BBQ Atlanta/GA
A SPECIALITY UNIQUE UPSCALE BBQ RESTAURANT. That was known for its family-oriented atmosphere, cutting edge menu and signature customer service. We also focused on the dining experience with our décor, which was inspired by the ambiance of a hip, funky, Soho, New York restaurant. Responsible for the daily operations of the restaurant (ordering supplies, vendor relationships, hiring, firing, payroll, scheduling, customer relations, customer complaints) Created the menu and recipes
Responsible for building our catering business with corporate clients Created the concept and managed the General contractor /Build-out Responsible for Recruiting, training, motivated, a staff of employees to excellence Responsible for the marketing of the restaurant
Responsible for cultivating relationships throughout the community, and within the hospitality industry Maintained and active role with the Georgia Restaurant Associations CEO 2005 - 20015
THE BENNETT MORTGAGE INVESTMENT GROUP, INC. / DANA CAPITAL GROUP/ Provide highly effective leadership managing a wide range of business functions across the enterprise. Key responsibilities include strategic planning, hiring and staff development, product development, marketing and sales, compliance, community relations, and budgeting. Responsible for P&L management.
• Recruit, train, motivate, and lead a staff of 9 loan officers and 1 processor. Author performance evaluations, and maintain an environment of open communication and reward to consistently achieve top performance.
• Personally manage expansion planning efforts, evaluating ongoing industry trends and conditions to formulate both short and long-term business goals.
• In 5 months, funded an approximately $50 Million pipeline.
• Instrumental in the development, establishment, and management of a specialty restaurant with an affluent client base. Hired and trained staff, secured startup funding, created all operating and financial processes and procedures, and deftly managed the daily operation. MORTGAGE BANKER 2002 - 2004
UNTIED INTERNATIONAL MORTGAGE BANK Brentwood, California Pre-approved, originated, and funded an approximately $5 Million pipeline representing 25 units of Fannie Mae and other specialized home mortgage products. Established a relationship of trust with clients, identified needs, evaluated ability to meet loan requirements, and assisted customers in the entire process leading to securing required mortgage products.
• Built and managed strong relationship with home developers and builders, realtors, tax preparers, attorneys, and other professionals.
• Utilized networking, cold calling, and other sales methods to create and maintain a customer database of approximately 400 eligible prospects.
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• Throughout tenure, met sales quotas and quality expectations. Ensured full compliance with internal and external guidelines.
SALES ASSOCIATE 2001 - 2003
SAKS FIFTH AVENUE / BLOOMINGDALE’S Beverley Hills / Sherman Oaks, California Utilized expert selling skills to build and maintain a highly satisfied client base, as well as achieve and exceed revenue and profit expectations with new customers.
• Created long-term relationships with key customers. Maintained detailed records of client buying habits and preferences, made various product suggestions, and maintained close communication with customers for special sales and new merchandise shipments, resulting in an average of
$50,000 to $75,000 in weekly sales volume.
• Served as the sole Ellen Tracy specialist in the Sherman Oaks location. Spearheaded efforts resulting in a 300% increase, eclipsing the closest competitor and achieving $1 Million in volume. Awards include “B the Best & Who Made It Happen?” award for the 4th quarter of 2002. EXECUTIVE DIRECTOR ASSISTANT 2000 - 2001
THE WANDA WALLACE FOUNDATION Inglewood, California Provided effective administrative support for this not-for-profit organization focused on inner-city children ages 5 to 18.
• In addition, managed fundraising efforts to a high degree of success to fund daily operations and programs that included art and African-American history and culture. GENERAL MANAGER 1993 - 2001
THE BUCKHEAD NAIL CLUB Atlanta, Georgia
Spearheaded the establishment and growth of a personal services company with a range of services.
• Evaluated and analyzed market conditions through a demographic survey, and developed needs analysis to maintain competitive pricing critical to client retention and new business acquisition.
• Conceptualized and executed innovative marketing and promotional campaigns. Established a presence in local hotels such as the Swiss Hotel and the Ritz Carlton. Participated in numerous fundraising events throughout the Buckhead and Atlanta area, and achieved recognition through feature articles in Seasons Magazine and Buckhead’s Society Magazine.
• Hired and retained a superior staff. Provided training opportunities, and created an incentive program to motivate employees to consistently exceed sales goals.
• From $0 in revenue and profits, quickly achieved and maintained $300,000 in annual gross sales. LEARNING CREDENTIALS
BUSINESS ADMINISTRATION
University of Phoenix
Additional courses, seminars and workshops include: Certificate of Completion: Loan Origination, Processing, and Loan Pricing Fannie Mae Online Home Buyer Counseling
Certificate of Completion, Microsoft Word
COMPUTER COMPETENCIES
Office Suite • Fannie Mae Desktop Underwriting
ORGANIZATIONS & ASSOCIATIONS
Georgia Real Estate Investors Association
Brookhaven Business Alliance
National Association of REALTORS
Atlanta Board of REALTORS
GAR Statewide Grievance Panel
INTERESTS & ACTIVITIES
Member, YWCA Membership Committee, GRA Membership Committee, Coalition of 100 Black Women Mecca Chapter, Volunteer Meals on Wheels, Board of Directors for St. Jude REFERENCES AND FURTHER DATA PROVIDED UPON
ESTABLISHMENT OF MUTUAL INTEREST
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