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Team Leadership - Project Management - Customer Service

Location:
Houston, TX
Salary:
17-18
Posted:
January 28, 2026

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Resume:

936-***-****

Houston, Texas

*****************@*****.***

Team Leadership & Collaboration

Project Management & Organization

Customer Service & Relationship

Building

Problem Solving & Critical Thinking

Time Management & Efficiency

Skills

Associate of Arts, Texarkana College, Texarkana, TX Associate of Science, Lone Star College, TX

Currently pursuing a Bachelor of Arts in Psychology at the University of Houston-Downtown, with plans

to apply to a Master’s program upon completion.

Work Experience

About Me

Volunteer Experience

Managed low inventory levels and ensured shelves were consistently stocked to optimize product availability. Maintained an organized and accurate backroom inventory system for efficient stock management.

Provided exceptional customer service by assisting guests with their needs and ensuring a positive shopping experience. Collaborated with team members across departments to enhance overall store operations and guest satisfaction. Supported daily store functions, including merchandising, sales floor organization, and problem-solving to improve efficiency. Team Leader 2022 – 2024

Target

Led sales operations as a senior sales representative, driving revenue and customer satisfaction.

Managed critical documents and records, ensuring accurate filing and compliance.

Oversaw inventory control, ordering, and stock management to maintain optimal product availability.

Handled scheduling and hiring, building and supporting a strong team.

Organized and coordinated community events, strengthening local engagement and brand presence.

Served as a company representative, fostering relationships with customers and community partners.

Department Manager 2017 - 2022

H-E-B

A highly organized and results-driven professional with a proven ability to lead teams and work independently. Known for exceptional attention to detail and a strong commitment to achieving goals efficiently. Passionate about bringing people together and fostering

collaboration to drive success. Outside of work, I enjoy spending time with my dog on long walks and

experimenting with new recipes in the kitchen.

Education

Contact

MCCLAIN

JACOB

Acted as the Community Events Director at Conroe Independent School District to help drive their community engagement.

Coordinated local community events to honor firefighters, police officers, and teachers.

Led a team in supporting Hurricane Harvey survivors, collecting and distributing essential supplies to affected communities.

Dedicated time to support various community charities focused on improving the lives of the elderly, women’s organizations, the homeless, and minority groups. Managed after-school curricular activities and events. Ensured the safety and well-being of the students, faculty, and other staff during after-school hours

Provided exceptional experiences by assisting faculty with their needs and ensuring a positive event.

Assist and oversee the set up of events according to the student's needs, as well as tear down and clean up events.

Maintain a clean and safe school and environment for all students, staff, and faculty.

Coordinator 2024 – Present

Conroe ISD



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