Remote Community & Operations Support Specialist
Resume:
Aimee Bourbeau
Essex, VT, United States
********@*****.***
PROFESSIONAL SUMMARY
Reliable and self-motivated professional with experience working remotely, managing tasks independently, and communicating effectively in virtual environments. Strong time-management skills and comfort using digital tools. Strong interpersonal skills; able to connect and communicate effectively with others.
SKILLS
Remote Skills
●Time management
●Self-motivation
●Written communication
●Problem-solving
●Organization
●Attention to detail
Tech Skills
●Zoom/Google Meet
●Discord
●Microsoft Office, Google Workspace
Other Skills
●Promptness
●Mediation
●Communication
●Friendly
●Compassionate
●Empathetic
EXPERIENCE
Discord, Remote Only - Community Manager
MONTH 2022 - 2025
●Managed a community with over 200 members
●Conflict resolution, community engagement, problem-solving, and effective communication
●Required to attend meetings, server maintenance, answered 50 plus messages/emails a day
●Required fast internet, high-end PC
UVM Medical Center - Staffing Assistant
June 2011 - November 2011
●Used medical software, staffed hospital floors with doctor/nurse staff
●Calmly and efficiently managed high volumes of calls and call-outs
Harbor Village Senior Communities, Vermont - Caregiver
August 2016 - May 2021
●Communicating with residents and their families
●Documented important paperwork at the end of every shift
●Fast critical thinking in emergencies
EDUCATION
SNHU, Online - BS in Healthcare Administration/ 27 credits
September 2015 -2017
●Healthcare Operations & Systems (electronic health records, etc)
●Leadership & Ethics
●Health Science and Data
●English, Writing, Communication, Grammar
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