Medicare Enroller and Education Specialist

MARIA A SMITH

Medicare Enroller (Remote)

**.****************@*****.*** • 313-***-****

North Port, Florida

Dynamic, driven, and analytical Medicare enroller with extensive experience in client engagement, educational outreach, and strategic policy administration.

Adept in delivering high-impact seminars, fostering understanding and appreciation of insurance benefits among diverse employee audiences. Track record of surpassing sales and enrollment targets by leveraging exceptional analytical skills to tailor solutions to client needs. I am skilled in nurturing client relationships, consistently ranking at the top in customer satisfaction and performance metrics. Commit to compliance with regulatory standards while offering outstanding customer service and personalized support.

Areas of Expertise

● Insurance Product Knowledge

● Compliance with Regulatory Standards

● Sales and Enrollment Strategies

● Relationship Building

● Analytical and Problem-Solving Skills

● Policy Administration

● Needs-Based Selling

● Customer Service Excellence

● Educational Outreach

Professional Experience

Alight Solutions, LLC (RHS) 09/2025-12/2025

Retiree Health Solutions Licensed Benefits Advisor. My goal/role is to save, improve, and empower the lives of Medicare beneficiaries through education and consultation on their specific Medicare needs and goals. Enrolling them in plans that truly address their needs.

Go Health, LLC

Senior Medicare Benefits Consultant / AEP 2024 -2025 08/2024-12/2024

As a Senior Medicare Benefit Consultant at Go Health, LLC, I am actively engaged with Medicare beneficiaries as a licensed Medicare agent. I provided in-depth, comprehensive, and up-to-date information on various Medicare 2025 plan options tailored to their unique needs. My responsibilities included educating beneficiaries about benefits, addressing their inquiries, guiding them through enrollment, and ensuring they made informed decisions regarding their healthcare coverage. This position allowed me to leverage my expertise while significantly impacting the lives of those seeking quality healthcare solutions.

Broad path, LLC

UHC/AEP-OEP

07/2021-12/2023

Foster positive relationships with clients and address any concerns or questions promptly. Engage potential beneficiaries actively and provide comprehensive information about available plans. Guide individuals through the enrollment process efficiently and ensure all necessary documentation is completed. Maintain up-to-date knowledge of Medicare regulations and plan options.

Detroit Public Schools

Combined Insurance Company/ Mass Mutual Insurance Co.

08/2018- 02/2020

●Marketing supplemental benefits efficiently to DPS System administrators and employees. Consulting and educating individuals on income and life protection coverages. Expanded market reach by generating group business and conducting financial seminars to educate and engage new clients.

●

Dialog Direct

Medicare Enroller Licensed Insurance Agent Health Markets, AEP

Aetna, BCBS, UHC, Coventry, BCN

August 2015 -December 2017

Advise and enroll qualified Medicare Advantage and Medigap beneficiaries. Advise, guide, and enroll Medicare beneficiaries. Efficiently handle a high volume of inbound customer calls, managing up to 75 calls per shift. Skillfully manage the high call volume with tact and professionalism.

New York Life

Licensed Insurance Agent

August 2015 — December 2016

Additional Experience

●Licensed Insurance Representative New York Life Insurance

●Licensed Insurance Representative American General Life and Accident Insurance Company

●AFLAC Representative Group Business

●Certified ACAFFA /Marketplace agent

●Westat LLC, Remote Data Collector

●Mystery Shopper

●

Education

Licensed Florida Resident Insurance Agent

Currently Non-Resident licensed in 36 states

Associate of Science in Electronic Engineering Technology

National Institute of Technology

AHIP certification annually since 2015-202

Contact this candidate