Procurement Buyer with Strategic Sourcing Expertise
Resume:
Monica Henry
******.*******@*****.*** • 214-***-****
LinkedIn • Grand Prairie, TX 75052
Accomplished professional with a strong background in developing and implementing effective procurement strategies. Proficient in evaluating requisitions, creating purchase orders, resolving invoicing discrepancies, and managing the approval process to ensure alignment of supply with demand. Key strengths in source selection, contract pricing analysis, market research, and negotiating terms to support procurement decisions. Strong communicator with excellent interpersonal skills, problem-solving abilities, highly organized, with the ability to thrive both independently and within team environments.
Areas of Expertise
●Supply Chain Management
●Informal Solicitation Processing
●Source Selection & Documentation
●Procurement & Purchasing
●Customer Service
●Pricing Negotiation
●Regulatory Compliance
●Cost Control & Quality Assurance
●Strategic Development & Execution
●Complex Problem Resolution
●Cross-functional Collaboration
●Supplier Relationship Building
Professional Experience
DFW Airport
Procurement Buyer November 2023 - Present
●Facilitate the procurement of goods and service deemed critical in the sustainability of Airport operations, in accordance with local and federal laws, and internal policies and procedures.
●Build relationships with suppliers and negotiate for best pricing.
●Tabulate quotes and make award recommendations.
●Coordinate with warehouse team, management, and end-users as needed.
●Investigate and resolve problems that arise from nonconforming specifications, poor service, late delivery, cancelled orders, improper invoicing, and back orders.
●Train and work with department staff on the requisition system, issues related to purchase orders payment, and procurement processes.
●Train and provide guidance to inter-department staff on processes and use of software.
●Communicate with the end user on status or orders
●Attend interdepartmental planning meetings when long-range goals involve the purchasing function.
●Expedite orders, ensures goods and services are received, and resolve any issue with invoices in accordance with internal policies and procedures.
●Perform clerical upkeep on purchase orders, locate new sources, and reissues purchase orders as required.
●Report workload, compliance, and analyze spending and cost savings.
●Receive and gather information in response to open record requests.
●Coordinate returns to supplier for discrepant material from receiving inspection.
●Write, solicit, and execute informal solicitations throught an eProcurement software.
●Review/analyze bids to determine responsive responsible bidder.
●Analyze, act on daily requisitions to execute Purchase Orders.
●Execute/Manage all Warehouse Inventory buying.
●Review contract status reports.
●Work cross functionally with all internal customers on project forecast and Accounts Payable to resolve daily Invoice issues.
●Liaison between internal customers and suppliers.
DFW Airport
Purchasing Specialist July 2023 – November 2023
Help in the bid acceptance process including receiving and time-stamping bids and proposals; loggin bids and proposals received and storing bids in a safe location until bid opening time; attending public bid openings and documenting the bid opening proceedings.
Aid in the bid evaluation process including creating complex bid tabulations spreadsheets and entering bidder information and pricing for accurate bid evaluation totals.
Manage the DFW Airport Board's automated supplier database, providing on-line support for supplier registration, user access, tax document and business information updates.
Review and enters contract information into the Oracle database, including new contracts, change orders, delivery orders, and contract funding; interfaces with other Board staff to resolve discrepancies.
Defense and Security, L3 Harris/CAE USA, Arlington Texas May 2021 – December 2022
Procurement Specialist
●Analyzed purchase requisitions and generated/issued purchase orders in alignment with contract requirements, business policies, and negotiated terms.
●Coordinated purchasing requisitions and orders by assessing contract proposals, negotiating prices, evaluating trends, and preserving relevant records.
●Alayzed suppliers’ response to process requests for quotes (RFQ) based on sales agreements, customer contracts, engineering specifications, and company requirements for compliance.
●Adhered to FAR / DFAR, DoD, AS9100, government, and company regulations for accurate documentation control.
●Completed source selection and procurements according to program requirements in collaboration with internal/external customers.
●Designed and implemented alternate procurement strategies as necessary to accomplish business goals.
●Recognized for procuring required parts without any delay.
●Achieved strategic objectives and purchased different kinds of goods/services by fostering connections with various large, mid, and small-sized companies.
●Oversaw suppliers’ operations to identify factors affecting pricing and obtain cost-effective products with optimum quality to fulfill end-user’s needs.
Hilton Worldwide, Carollton, Texas June 2011 –September 2020
Guest Assistance/Customer Care Agent, Remote
●Addressed escalations and answered supervisor calls regarding billing questions, disputes, and customer complaints on priority basis.
●Corporate liaison between hotel management and customer.
●Delivered high-quality customer services, such as technical assistance and sales over phone to diamond members for gaining client loyalty and maximizing satisfaction.
●Acquired bonus on monthly basis by demonstrating excellent performance and attaining high scores on call.
●Secured promotion from customer care to guest assistance by exhibiting exceptional work ethics.
Provide service to our valued Hilton Honors Members with questions about their accounts.
Researching any missing stays or points and then applying to members accounts
Processing points for hotel stays
Answering inbound call and making customer reservations
Document details of all customers calls
Education
Texas Southern University, Houston, TX
Mountain View College, Dallas, TX
Technical Proficiencies
Salesforce Polaris Mattersight Zendesk Workday Microsoft Office Suite Amazon Connect CostPoint Oracle Fusion
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