HR Generalist / Recruiter with Recruitment & Compliance Expertise

Twyanna Tate

Clearwater, FL 727-***-**** **********@*****.***

Human Resources Generalist/Recruiter

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, employee relations, benefits and compensation, HR records management, HR policies development and legal compliance.

Extensive background in Recruitment and Retention, including experience in various HRIS systems.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

HR Department Startup

Employment Law

FMLA/ADA/EEO/WC

Taleo, ADP and Kronos

Payroll & applicant tracking

Staff Recruitment & Retention

Employee Relations

Benefits Administration

HR Program/Project Management

Orientation & On-Boarding

Training & Development

Performance Management

HR Policies & Procedures

Professional Experience

AGR/ENERGYCARE – Clearwater, FL

Customer Service/Call Center

Energy Care

Customer Service/Call Center Representative, December 21 – July 2025 - Demonstrating effective communication skills; Providing prompt, reliable, and accurate information to customers; Educating customers about our products and services. Working in a call center/office environment, answering phones, responding to emails, sending faxes, and other administrative tasks as necessary. This was a remote job after offices closed during COVID 2020.

CONTRACT STAFFING SERVICES – Clearwater, FL

RANDSTAD

Customer Service/Call Center

Lincare/Randstad Staffing

Customer Service/Call Center Representative, June 2019 – August 2019 - Demonstrating effective communication skills; Providing prompt, reliable, and accurate information to customers; Educating customers about our products and services. Working in a call center/office environment, answering phones, responding to emails, sending faxes, and other administrative tasks as necessary.

CONTRACT STAFFING SERVICES — San Antonio, Texas

RELIABLE STAFFING

PRO DRIVER SERVICES

Recruitment/Human Resource Services

HR Independent Contract Recruiter, November, 2008 to As Needed

As Independent Contract Recruiter - Conducts full cycle recruitment of IT Professionals, CLD Class A Drivers and other laborers. Place ads and receive calls. Responsible for taking and submitting applications to hiring managers with current openings and conducting interviews, Manage database of qualified candidates us HRIS systems ADP and Taleo. Schedule orientation and travel for all candidates, conduct onboarding orientation.

THE HR SOURCE — Remote as needed since 2009

A unique staffing firm. The HR SOURCE offers recruiting services on a project basis to support major hiring initiatives and on an ongoing basis to handle your day to day recruiting needs.

HR Generalist, Contract Recruiter, 2004 to 2009

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated career/health fairs to promote employee wellness and performed exit interviews.

As Contract Recruiter for federal government contracting firm hiring cleared professionals. Recruit highly qualified candidates for vacancies in security cleared positions. Work closely with hiring managers to determine staffing needs. Source candidates, review resumes and assess candidates’ suitability for positions utilizing various search engines and job boards to source candidates and post ads. Conduct interviews and reference checks; coordinate schedules and logistics for interviews; write job descriptions build and maintain a strong candidate pool that corresponds to the job orders of clients. Maintain and manage recruitment database and files. Serve as point of contact for both candidates and clients. Attend recruiting events and other activities to enhance presence in the marketplace. Negotiate business terms (agreements, fees and guarantees) and to ensure adhering to EEOC, ADA and Affirmative guidelines.

As Corporate Recruiter for client services in an international firm. Responsibilities includes but not limited to meeting with the hiring manager to review job descriptions and confirm skills required for job openings within the business unit. In collaboration with the hiring manager, determine salary range for offers. Develop and execute plan for sourcing candidates. Schedules interviews and collect feedback on candidates. Conduct references and background checks, screen and conducts interviews and extends approved offers to candidates. Monitors and analyzes turnover to develop, recommend, and implement approved activities to improve employee retention. Develops sourcing strategies and promotes awareness of the organization through various activities such as job fairs, educational/college recruitment days, and career days. Facilitates new employee orientation and on-boarding activities.

Balmar Printing, Inc.

Balmar provides productive solutions to the changing graphic communications needs of business and professional organizations and government in the Mid-Atlantic States.

Division Recruiter for Printing and Services Division - May 2006 - February 2008

As recruiter for services division responsible for full cycle recruiting. - Develop innovative recruiting strategies to recruit professional level candidates - Manage the recruiting process from candidate sourcing through identification, interviewing, selection, negotiation and close - Source and develop a pool of qualified applicants using leading edge techniques including the internet, professional associations, direct sourcing, networking, community relations efforts, employee referrals, print and electronic media, cold calling. Post job advertisements, searching the Internet and relevant databases - Screen and interview prospective candidates. Working with operations managers to fill and back fill all administrative positions. Functions include sourcing, screening 1st interviews and interview setup with operations managers. Responsible for reference checks, background checks, drug testing as well as administrative testing. Working with clients as well as operations managers keeping viable candidates ready to serve as temp or contract to hire employees.

Washington Hospital Center

Washington Hospital Center is the largest private hospital in the nation’s capital.

Health Care Recruiter /Staffing Recruiter - May 2004 - May 2006

In this position I was responsible for coordinating the recruitment, employment, exit interview and retention initiatives for all positions (except physicians) in the assigned client departments. Provided administrative support, coordination, and financial oversight over various employee-training programs as designated. This position required me to perform all or a portion of the duties described below depending on assigned employment specialty areas, and department requirements as defined by the Director Employment & Workforce Development and/or Coordinator, Employment Services. Provided full life-cycle recruitment expertise in the area of Nursing and Allied Health positions. Daily functions included initial applicant/candidate screening and interviewing; setting up interviews with hiring manager’s placement of permanent staff in non-nursing & nursing positions; perform reference and background checks, generated and negotiated offers. Responsible for all hiring processes as well as sourcing and identifying candidates for all open requisitions. Maintained hiring matrix. Responsible for working with various ad agencies creating and preparing ads for newspaper, healthcare magazines, and journals. Maintained close relationships with managers and vice presidents of various division/departments within the hospital relating to their hiring needs. As Staffing Recruiter - Full cycle recruiting/staffing of direct hire, temporary to permanent and temporary positions. Identify, source and contact individuals with required skill sets using a variety of tools/methods, including internet sourcing/advertising, direct sourcing, trade journal/newspaper advertising, diversity initiatives, employee referral campaigns and job fairs. Coordinate interview process; conduct interviews. Develop and update reports to track openings and metrics assist with development and maintenance of job descriptions.

Spherion Professional Recruiting Group

A recruiting service as well as a staffing service and provides quality career information for businesses and individuals.

Human Resource Generalist - August 2003 - May 2004

As a HR Generalist my responsibilities included assisting and counseling on employee relations matters, disciplinary actions and terminations. Also responsible for HR policy interpretation, compensation issues and reporting my other duties and responsibilities include recruiting which includes placing ads in various newspapers and job boards. Once candidates are identified for the various positions I set them up for interviews/testing with the appropriate hiring manager as well as myself. After the interview process I am responsible for processing the applicant into the HR system PeopleSoft. Assigning the employee number inputting all personal information, job information and compensation information. Implement and operate the in house new employee orientation. Coordinates class arrangements, conducts training classes, and develops criteria for evaluating effectiveness of training activities.

Working as a contract recruiter for Spherion in various companies in a wide variety of industries to satisfy their staffing needs. This includes identifying, and hiring in fast-paced service oriented environments.

Using my experience at writing and placing advertisements in print and on-line. These positions require my ability to provide full life-cycle recruitment expertise in the area of Facilities Maintenance, Sales Associates and Managers, Health Care Professionals, The Educational Arena including Teachers and Tutors, Management and Executive Level Candidates for all businesses. This includes recruiting exempt and non-exempt personnel.

I have supported the following clients for Spherion Professional Recruiting Group: Sierra Military Health Services, Sylvan Learning Centers, Amerix Corporation and Constellation Energy Group (BGE)

During my time at the above companies I have staffed for the following positions: Nurses, Medical Assistants, Inside Sales Professionals, Outside Sales Professionals, Call Center Associates, Call Center Coaches/Supervisors, Loan Officers, Tax Coordinators, Staff Attorneys, Resolution Services Associates and Contact Center Originators., Software Engineers, Help Desk Associates/Managers, QA Analyst

Social & Scientific Systems, Inc.

Social & Scientific Systems, an employee-owned company, has supported public and private sector programs since 1978. We contribute significantly to improving public health around the world.

Conference Assistant/Word Processing/Production Lead - November 2001 - July 2003

The function of the position as a conference assistant/word processing team lead my duties include helping conference managers plan meetings and conferences and produce all meeting materials as well as supervising word processing/production staff. Provides support for power point presentations, mass mailings and participates on proposal teams. Database Support - maintaining and updating clients, meeting participants and employees in custom built database on an ms access background. Word Processing/editing support - participate in the staffing of word processing staff, supervising, training, assigns and supervises the word processing staff as required, manages all activities and projects of the word processing/conference assistant group. Coordinates joint projects with conference managers and the graphics manager. Online Web Support - import all participants from web conference registrations for various meetings.

Knowledgeworkers, Inc.

Knowledge Workers is a Human Capital solutions provider, focused on bundling technology and services for recruiting and hiring.

Staffing Consultant - April 2000 - November 2001

Working on Site for various companies satisfying their staffing needs. Including the following task: Write Job Descriptions and Place Ads on job boards on the internet and the company’s intranet site. Conduct Open Houses and IT Career Fairs. Initial Applicant/Candidate Screening and Interviewing; Setting up 2nd interviews with hiring managers Placement of permanent staff in IT Positions as well as Administrative Positions; Perform Reference and Background checks, Generating and Negotiating Offers.

Interim Technology Consulting Agency

Now Sperhion Professional Recruiting Group

Corporate Recruiter - 1999 - 2000

Write Job Descriptions and Place Ads; Initial Applicant Screening and Interviewing. Setting up interviews with clients; Placement of Consultants in IT Positions. Perform Reference and Background checks; Generating and Negotiating Offers

Micros Systems, Inc.

Product Support Specialist - 1998 - 1999

Comsys Technical Services

Implementation Coordinator/Installer - 1995 -1998

Manor Care, Inc.

PC/Network Support Analyst - 1993- 1995

Social & Scientific Systems, Inc.

Administrative Assistant - 1987 - 1993

Watson, Rice & Company

Senior Administrative Assistant - 1986 - 1987

Martin Marietta Data Systems

Word Processing Supervisor - 1982 - 1986

Education & Certifications

UNIVERISTY OF THE DISTRICT OF COLUMBIA — Washington, DC

Business Administration 1975-1977 no degree

American Public University - Online BS Human Resources Management (in progress currently)

Expected Graduation Date - May 2013

Of Note

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security.

Graduate of Dale Carnegie

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