Multi-Industry Support & Delivery Specialist

Tonette Byerson

[Augusta, GA] • [706-***-****] • [************@*****.***]

Professional Summary

Dependable and adaptable professional with over 10 years of combined experience in education support, customer service, and delivery logistics. Proven track record of managing multiple responsibilities, ensuring accuracy, and exceeding performance expectations. Skilled at communication, problem-solving, and maintaining high standards of quality whether working independently or in a team setting.

Core Competencies

• Classroom Support & Student Engagement

• Customer Service Excellence

• Order Accuracy & Quality Control

• Time Management & Multi-tasking

• Route Optimization & Navigation

• Food Safety & Handling Standards

• Conflict Resolution & Problem-Solving

• Communication & Collaboration

Professional Experience

Teacher’s Assistant — 2015 – 2020

- Assisted lead teachers with lesson delivery, student supervision, and classroom activities.

- Provided one-on-one and small-group support to reinforce academic concepts.

- Helped prepare instructional materials, displays, and bulletin boards.

- Monitored student behavior and encouraged positive interactions.

- Supported students with special learning needs under teacher guidance.

Delivery Driver – DoorDash — 2017 – 2025

- Completed time-sensitive food and product deliveries with accuracy and professionalism.

- Used GPS and route optimization to ensure on-time service.

- Maintained food safety and quality from pickup to delivery.

- Delivered exceptional customer service through prompt communication and issue resolution.

- Managed both cash and electronic transactions securely.

Personal Shopper – Instacart — 2018 – 2025

- Accurately selected and purchased grocery orders according to customer specifications.

- Chose fresh, high-quality items and ensured substitutions met customer expectations.

- Maintained constant communication with customers to confirm order details.

- Handled multiple orders efficiently to meet tight deadlines.

- Ensured all orders were accurate and properly packaged for safe delivery.

Education

[High School Name] – Diploma or GED

[City, State] – [Year of Graduation]

Technical Skills

• GPS Navigation (Google Maps, Waze)

• Mobile App Platforms (DoorDash, Instacart)

• Microsoft Office Suite (Word, Excel)

• Point-of-Sale & Payment Systems

Contact this candidate