results-driven operations leader
Resume:
Lesley Holt
Memphis, TN
***************@*****.***
I am customer oriented and have a background in business management and leadership I am very comfortable as a leader. I also love working in fast paced, high volume environments and can handle and organize chaos making every shift successful and every guest experience the best. I can manage and lead people without getting overwhelmed in high stress times and have perfected multi-tasking and problem solving in order to keep a team focused and lead them in the right direction to be successful. I go above and beyond to make sure production goals are met and take my work very seriously.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Forklift Operator
Fedex Supply Chain - Memphis, TN
February 2022 to March 2023
• Pick and pack full orders
• meet production standards
• resolve issues
• problem solving skills
• inventory management
• Auditing shipments
• Check quality of products being shipped out
• Supervised and managed employees
• Inspected Medical products for damage
• Excellent problem solving skills
Forklift Operator
Amazon.com - Memphis, TN
September 2021 to February 2022
• Load and unload trucks
• organize products, receive product, open, count, and sort products
• 14 years operating industrial vehicles
• Managed inventory delivery on Loading and unloading docks
• Inspected Pallets and boxes for damage
• Excellent problem solving skills
• Performed general maintenance of Safety
Server/Bartender/Customer Service
PEARL'S OYSTER HOUSE - Memphis, TN
October 2019 to July 2021
• Experience with fast paced and high volume environments
• Worked lunch, dinner and closing shift
• Provided fast and friendly customer service
• Checked customer IDs
• Performed barback duties
• Prepared and served alcoholic beverages
• cooked, ran and delivered food on behalf of wait staff as needed
• Maintained safety standards
• Performed opening and closing duties
• Set customers at ease
• verified customer age prior to serving
• Ran food, alcoholic drinks and orders for guests
• Provided mixed drinks and cocktails for multiple entrees
• Followed food and drink safety procedures, guidelines and regulations
• Worked from Open to Close
• 17 years of experience with preparing Bar drinks
• Managed and supervised up to 20 employees on my shift Server/Bartender/Customer Service
Jerry Lee Lewis - Memphis, TN
October 2018 to October 2019
• Experience with fast paced and high volume environments
• Worked lunch, dinner and closing shift
• Provided fast and friendly customer service
• Checked customer IDs
• 17 years of experience bartending
• Performed barback duties
• Prepared and served alcoholic beverages
• cooked, ran and delivered food on behalf of wait staff as needed
• Maintained safety standards
• Performed opening and closing duties
Bartender/Server/Customer Service
BB King's Blues Club - Memphis, TN
April 2018 to May 2018
• Experience with fast paced and high volume environments
• Worked lunch, dinner and closing shift
• Provided fast and friendly customer service
• Checked customer IDs
• Performed barback duties
• Prepared and served alcoholic beverages
• cooked, ran and delivered food on behalf of wait staff as needed
• Maintained safety standards
• Performed opening and closing duties
• Worked night shift
• 17 years of experience with preparing food and and drinks
• Greeted customers
• opened and closed restaurant
Server/Bartender/Customer Service
Tgi Fridays - Memphis, TN
April 2017 to April 2018
• Experience with fast paced and high volume environments
• Worked lunch, dinner and closing shift
• Provided fast and friendly customer service
• Checked customer IDs
• 17 years of experience bartending
• Performed barback duties
• Prepared and served alcoholic beverages
• cooked, ran and delivered food on behalf of wait staff as needed
• Maintained safety standards
• Performed opening and closing duties
Customer Service/Cashier
Kroger - Memphis, TN
May 2016 to August 2017
Cashier
• Worked the cash register
• Opened and closed store
• Greeted customers
• Answered customers' questions
• Assisted customers in finding items
• Resolved customer complaints
• Assisted customers with returns and exchanges
• Counted out cash drawers
• Stocked shelves
• Customer service
FedEx Package Handler
FedEx Express - Memphis, TN
March 2016 to April 2017
• Unloaded critical, time sensitive packages from the airplane containers on to the sortation line
• Heavy lifting
Server
Carrabba's Italian Grill - Memphis, TN
January 2016 to March 2016
Server
• Handled a high volume of customers regularly
• Took orders
• Prepped orders and dinner
• Served food
• Set up payments by POS
• Bussed tables
• Checked on guests frequently
• Welcomed guests as they arrived
• Worked at a restaurant and bar
• Kept the restaurant clean and sanitary
Forklift Operator
Nike - Memphis, TN
November 2012 to March 2013
Responsibilities
• Inventory
• Put away
• Picking/Packing
• Load/Unload trucks
• Excellent problem solving skills
• Inspected Shoe boxes for damage
• 14 years operating industrial vehicles
• Performed general maintenance of Warehouse equipment
• Managed Nike paperwork to guarantee inventory and delivery
• Managed inventory delivery on Loading and unloading docks
• Supervised employees
Forklift Operator
Johnson & Johnson - Memphis, TN
January 2008 to March 2009
• Certified in Forklift Operator
• 14 years of Forklift operating experience
• Efficiently delegated multiple tasks simultaneously
• Verified inventory documentation to ensure accurate counts
• Received all inbound materials
• Oversaw all material handling
• Excellent problem solving skills
Education
Bachelor's degree in Business Management, MIS
University of Memphis - Memphis, TN
August 2010 to May 2014
Associate's degree in Business Administration
Southwest Tennessee Community College - Memphis, TN January 2006 to December 2010
Skills
• Upselling
• Inventory Control
• Cherry picker
• Account reconciliation
• RF Scanner
• Project Management
• Windows
• Sales
• Food Safety
• Bartending
• Supervising Experience
• Order Picking
• Time Management
• Pricing
• Warehouse experience
• Accounting
• Guest Services
• Food Preparation
• Host/Hostess
• Restaurant Management
• Powerpoint
• Fast learner
• Shipping & Receiving
• Cleaning Experience
• Forklift
• Process improvement
• Merchandising
• Communication skills
• Customer support
• Warehouse management Academic Award National Honor Roll
• Clamp truck
• Freight Experience
• Account management
• Human Resources
• Training
• Organizational Skills
• Accounts receivable
• Team Work
• Business Management
• Heavy lifting
• Microsoft Office
• Management
• Order picker
• Problem-solving
• Materials Handling
• Computer Networking
• Restaurant Server
• Computer skills
• Documentation review
• Typing
• Reliability
• Lift truck
• Retail Sales
• Reach truck
• Heavy equipment operation
• Pallet jack
• SAP
• Warehouse distribution
• Customer Service
• Packaging
• Manufacturing
• Load & Unload
• Microsoft Excel
• Cash Handling
• Flexibility
• Multi-tasking
• Warehouse supervisor experience
• Leadership
• Warehouse management
Certifications and Licenses
TABC Certified
Food Handler Certification
Forklift Certification
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