Professional Delivery Driver with CDL-B Experience

Roderick E. Lee

*********@*****.*** 240-***-**** Hyattsville, MD 20784

Summary

Motor vehicle operator/delivery driver with over 20 years of experience transporting passengers or delivering products by commercial passenger bus, limousine, or diesel powered truck.

Skills

Class B Commercial driver’s license (passenger and air brake endorsement) Department of

Transportation (DOT) Medical Certification Knowledge of DOT Excellent driving record

Customer service Route logistics Teamwork Time management Written and oral communication Attention to detail Problem-solving

Experience

Delivery Driver, 1/2021 - Current

Quality Customer Distribution (QCD), Capitol Heights MD

● Safely operate diesel-powered trucks and manage an average of 12 delivery routes daily. Thoroughly review the manifest to ensure products are delivered to the correct location.

● Unload 2-3 pallets per delivery using a motorized hand jack and lift heavy boxes (up to 50 lbs) and place them in designated areas, which occasionally includes walking a distance and/or climbing stairs.

● Interact with the customer about the placement of the products, resolve minor concerns and elevate any major concerns to QCD management for consideration and resolution.

● Collaborate and communicate with team members about delivery logistics to ensure products are delivered on time and in good condition.

● Report any critical incidents or accidents to QCD management; and promptly submit a written report.

● Perform deliveries during hazardous weather and poor road conditions and use extra precaution during these times.

● Inspect the truck, before and after shift, for cleanliness and any defects and if necessary, submit written reports to document the truck's condition.

● Complete driver logs according to DOT regulations and QCD policy, which includes drive time and mileage.

Motor Vehicle Operator, 2/2019 - 12/2021

LT Transportation Services, Washington DC (company takeover)

International Limousine Service, Washington DC, 10/2006 - 2/2019

● Operated a commercial passenger bus to safely transport personnel (up to 20 passengers) to

scheduled/designated stops.

● Provided professional and courteous customer service to all clients. Communicated information to passengers about directions, bus schedules, etc.

● Resolved routine issues and escalated major concerns to management.

● Exercised precaution to make sure passengers safely boarded and offboarded the bus.

● Safely operated wheelchair lifts/ramps and secured mobility equipment for disabled passengers.

● Kept composure in emergency situations, immediately notified emergency / law enforcement personnel. Also notified management and promptly submitted written incident reports.

● Complied with safety and traffic regulations while transporting passengers, and

exercised caution during hazardous weather.

● Inspected the bus to ensure good working condition and made minor adjustments if necessary. For major problems, submitted a maintenance request.

● Completed the required driving logs according to DOT regulations and company policy, which included recording mileage and drive time.

● Occasionally, operated limousines, party buses, sedans to safely transport passengers to special events in Maryland, Virginia, Delaware, New York

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