General Manager and Field Operations Lead

Jessica Brauer

San Tan Valley, AZ ***** ************@*****.*** +1-602-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General manager

Daminos-Safford, AZ

January 2024 to Present

•Oversaw all aspects of daily operations, including staff management, customer service, and financial performance bring a 2 star to 4 star in the time employed

•Developed and implemented strategic plans to drive business growth and increase profitability

•Led a team of 20 employees, providing guidance, training, and support to ensure high levels of productivity and performance

•Implemented effective marketing strategies that increased sales

•Managed inventory levels to optimize stock availability while minimizing carrying costs

•Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback

•Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques

Laborer

Southwest Irrigation-Merince AZ

March 2023 to Present

Southwest Irgation

401 E Maley St, Willcox, AZ 8564

Supervisor Richard Moreno

Phone 928-***-****

Start: 3/28/2023

END: still currently employed with company

As a labour at Southwest Irrigation I work hand in hand with Freeport McMoran leaching in Merince AZ as a contractor installing drip irrigation at the largest copper in in the world. In the hottest months of the summer to the coldest snowy months of the winter. I am required to lift 50 to 100 pounds daily. While working Continuous all day long from one job to the next. My position at Southwest irrigation requires a lot of physical and manual labor bending lifting while working at a high pace. I'm also In-pit driver certified meaning, I'm certified to drive on hall road Within Mine while operating a company vehicle. Drip install also requires me to have the knowledge of the proper way to use tools such as cutters, channel locks and drills as well as proper PPE to wear while using that equipment. I am also Misha certified with Hazardous gas training Ect

Burger king Fixer

Burger King-Jackson, CA

November 2021 to January 2023

•Led a team of XX employees in daily operations, ensuring efficient and smooth workflow

•Developed and implemented strategies to improve customer satisfaction, resulting in an increase in positive feedback ratings

•Implemented food cost-saving measures that reduced operational waste and increased profits

•Implemented employee training programs to enhance skills and knowledge, resulting in improved performance metrics

•Implemented quality control measures to maintain high standards of product/service delivery

•Mentored junior team members, fostering their professional growth within the organization

•Conducted regular performance evaluations for staff members, providing constructive feedback for professional development

•I I worked temporarily in 3 different stores. Improving food waste, customer service and overall prompt window times

•Until I finally settled on my own store.

Closing Manager

Davincis-Valley Springs, CA

October 2019 to January 2020

Clothing store as well as keeping employees on tasks following proper procedures scheduling control food coasts n waste

Closing Manager

Papa Murphy's-Jackson, CA

May 2010 to August 2011

Duties consisted of duties consisted of following proper closing procedures. Closing and counting down register finding daily totals such as food costs and labor hours. As well as delegating employees making sure that they're following their closing procedures while staying on task with my closing procedures.

Education

High school diploma

Calaveras High School-San Andreas, CA

July 2006 to June 2009

Skills

•Guest services

•Organizational skills

•Great money handling skills

•Shift Management

•Hotel experience

•Proficient computer skills such as register

•Quality Inspection

•Cloud storage service

•Good hospitality

•Great with quality control

•Work well with others

•Management

•Leadership

•English

Certifications and Licenses

Driver's License

May 2023 to May 2028

ServSafe manager certified

February 2022 to February2027

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