Senior Quality Engineer - Manufacturing & NPI Expert

MICHAEL SEYMOUR

SENIOR QUALITY ENGINEER MANUFACTURING & NEW PRODUCT INTRODUCTION

APQP • PFMEA • Control Plans • SPC / Cpk • Process Validation • Regulatory Compliance

Stone Mountain, GA 30087

404-***-**** ️ **************@*****.***

PROFESSIONAL SUMMARY

Senior Quality Engineer with extensive experience in new product introduction, process control, and Quality Management Systems across metal fabrication, injection molding, automated assembly, and regulated manufacturing. Proven ability to lead process validation, statistical analysis, metrology, and corrective action initiatives to drive measurable improvements in first-pass yield, defect reduction, and product compliance.

Hands-on technical expert skilled in APQP, PFMEA, control plans, process capability (Cpk), SPC, metrology, fixture design, and ISO 9001–compliant quality systems. Known for bridging engineering, operations, and customer requirements to ensure robust execution from startup through full-rate production. Recognized for delivering technical results while coaching teams on best practices and continuous improvement.

CORE COMPETENCIES

New Product Introduction (APQP, PPAP, PFMEA, Control Plans)

Statistical Process Control & Process Capability (SPC, Cpk)

Process Validation & Metrology (CMM, fixture design, measurement systems)

ISO 9001 Quality Management Systems

Corrective & Preventive Action (CAPA, Root Cause Analysis, 8D)

Injection Molding, Automated Assembly, Metal Fabrication & Welding

Cross-Functional Technical Leadership & Mentoring

Continuous Improvement & Lean / Six Sigma

PROFESSIONAL EXPERIENCE

Victaulic — Atlanta, GA

Quality Manager May 2025 – Present

Built and led the Quality Department while remaining hands-on in process baselining, control plan development, and corrective action execution

Reduced First Pass Yield failures from approximately 50% to 5% within nine months through technical interventions

Led internal and external corrective actions, including customer-facing product investigations

Conducted baseline process capability and performance assessments across all product lines

Mentored team members on technical quality practices, inspection methods, and continuous improvement

Flexible Metal — Tucker, GA

Quality Manager May 2024 – May 2025

Supported ISO 9001 compliance initiatives while leading process and product audits

Led corrective and preventive actions for production and system issues

Coached production and engineering teams on technical quality standards and continuous improvement

Redesigned process and product audit workflows to improve data capture, reporting, and compliance

Jabil Packaging Solutions – Global Engineering Group

Quality Engineer – New Product Introduction 2019 – 2024

Provided hands-on quality engineering for new products across North American manufacturing facilities

Led Advanced Quality Planning (APQP) and PFMEA activities for NPI programs

Directed first article inspections, process capability studies (Cpk), and metrology activities

Developed and executed process validation documentation and protocols

Interpreted statistical and engineering data for operations, engineering, and customers

Audited quality systems for ISO 9001, regulatory compliance, and internal global standards

Mentored on-site quality staff in technical practices, inspection methods, and problem solving

Jabil Packaging Solutions — Atlanta, GA

Quality Engineer – Manufacturing 2010 – 2019

Supported injection molding and automated assembly operations, focusing on technical process control

Participated in startup of a new manufacturing facility, including ISO 9001 certification

Served as Project Quality Engineer for New Product Introduction programs

Defined inspection, verification, and validation methods

Managed metrology activities and advanced programming of inspection equipment

Applied statistical methods to monitor and improve product quality

Created internal Quality Management System audit process

Atlanta Precision Metal Forming (Sanderson Industries) — Atlanta, GA

Quality Engineer – Manufacturing 2006 – 2010

Supported automotive metal stamping and fabrication operations with hands-on quality engineering

Operated CMM and developed metrology programs to verify product quality

Implemented PFMEA, control plans, and corrective action improvements

Developed and maintained product- and process-specific documentation

Metalflex Manufacturing – McDonough, GA

Quality Engineer 2001–2006

Supported welded assemblies for the Durable Goods industry in a high-growth metal fabrication environment.

First quality hire at the facility; built core quality systems and inspection processes from the ground up.

Established and documented quality standards, inspection criteria, and work instructions to meet and exceed customer requirements.

Coordinated and validated new product introductions, including process development, verification, and readiness reviews.

Monitored production processes for compliance to specifications and initiated controls using key process variables.

Investigated and resolved customer complaints, internal scrap and rework, and supplier quality issues.

Conducted training for production and inspection personnel on quality requirements and verification methods.

Contributed to Lean Manufacturing initiatives focused on process improvement and waste reduction.

Provided technical oversight and daily direction to two quality technicians.

CERTIFICATIONS

Certified Six Sigma Black Belt — American Society for Quality (ASQ), 2015

EDUCATION

Bachelor of Science — Information Technology

Capella University, 2014

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