Versatile Driver with 10 Years Experience and Sales Skills
Resume:
FRANCIS WARIMA THUKU
Tel: 072*-***-***
Email:*******@*****.***
SUMMARY
Focused Sales Leader committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Has a track record mentoring teams assisting them meet and exceed set goals. Determined individual with background in establishing and nurturing lucrative partnerships. SKILLS AND COMPETENCIES
Supply chain distribution
Risk Analysis and Management
Purchasing and Procurement
Contract Negotiation
Vendor Management
Project Management
Coaching and mentorship
Programming in JavaScript, Php, Html and Css.
Proficient in all Microsoft Office Applications. WORK HISTORY
Oct 2023 – March 2024: Megamind Distributors Ruiru
(Megamind Distributors is a privately owned company that sells alcoholic beverages to retail outlets within Ruiru). Sales Manager
Duties and Responsibilities
Maintain relationships with customers and find new ones by identifying needs and offering appropriate services.
Handle customer relations issues, enabling quick resolution, and client satisfaction.
Close lucrative sales deals using strong negotiation and persuasion skills.
Resolve customer issues quickly to close deals and boost client satisfaction.
Meet with clients, deliver presentations, and educating on product and service features and offerings.
Grow sales and boost profits, apply proactive management strategies and enhancing sales training.
Evaluate performance against goals and implement appropriate development plans.
Engage in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Deliver recommendations to long-term accounts to promote brand awareness to key audience. Achievements
Increased monthly sales revenue between October to December 2023 resulting in an overall annual profit increase from the previous year.
Cut operational costs through efficient management and negotiations with vendors, saving the company revenue.
Expanded customer base by adding new clients to the portfolio.
Streamlined sales processes which improved efficiency thus enabling faster service and better customer satisfaction.
Implemented a new sales training program that increased employee productivity. 2
Aug 2022 – to Sep 2023: Ibangua Distributors Limited (Nyeri)
(Ibangua Distributors is a Private Limited Company, proudly offering a wide range of alcoholic beverages to wholesale and retail outlets in the region).
Van Salesman
Duties and Responsibilities
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Monitored customers for signs of security concerns and escalated issues to management.
Managed efficient cash register operations.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Recommended complementary purchases to customers, increasing revenue. Achievements
Managed a designated sales territory, responsible for selling and distributing products to retail outlets by developing and maintaining strong relationships with existing customers, ensuring customer satisfaction and repeat business.
Successfully monitored market trends, competitor activities, and customer preferences to identify potential business opportunities thus achieving the company's targets.
Prepared and submitted sales reports, including daily activity reports, sales forecasts, and market analysis thus enabling the company make correct market predictions. Jan 2014 – to Nov 2021: Nathukan Transporters Limited
(Nathukan Transporters is a public transportation agency that begun as a taxi service in 2005 and transformed into a Public Bus Service in 2010).
Operations Manager
Duties and Responsibilities
Making sure vehicles are properly maintained.
Inspecting vehicles routinely.
Arranging monthly mechanical repairs and routine maintenance.
Ensuring that all drivers and conductors have the correct and up to date work documents.
Maintaining and completing accurate records.
Keeping schedules and organizing team members.
OTHER ROLES HELD
Polling Clerk, IEBC, Oct 2022
IT Support Intern, Nation Media Group, Oct 2019 – Jan 2020
Deputy Presiding Officer, IEBC, Oct 2017
Site Foreman, Damtech Construction Company, Sep 2016 – Feb 2017
Mentor, Equity Bank Wings to Fly Student Mentorship Programme, Apr 2015 – May 2015 3
EDUCATION
Bachelor of Technology in Information Technology, (Technical University of Kenya), 2022.
Kenya Certificate of Secondary Education, (Njiiri School), 2013. REFEREES
Mr. Steven Mwangi
Sales Manager
Ibangua Distributors Limited
Mobile no. 071*-***-***
Ms. Lilian Wanza
Director
Megamind Distributors
Mobile no. 071*-***-***
Mr. Johnson Thuku
Head of Operations
Nathukan Transporters
Mobile no. 072*-***-***
Contact this candidate