Quality-Focused NPI and Compliance Leader

Therasa Gant

**** ****** ***** *****, **********, NC 27217

Home: 336-***-**** - *******.****@******.***

Professional Summary

Innovative Quality Driven Engineer focused on developing new methods and technologies in the consumer/health care manufacturing. Effective quality professional bringing proven success in driving New Product Introduction. Consistently acknowledged for implementing actionable initiatives to reduce error rates and optimize company processes.

Skills

Leadership, Alamance Community College

FMEA, NC State

ISO 9001-2008 Lead Auditor, QSA International, Inc.

Yellow Belt, Alamance Community College

Basic Metrology, and Gage Calibration, Mitutoyo Corporation

ISO 13484

HACCP

SQF

ISO 9000 Standards

Quality Improvement Plans

Inspection Methods

Process Change Documentation

Continuous Improvement

Project Management Professional Class Certificate

Training

Work History

08/2022 to 08/2025

08/2020 to 08/2022

06/2019 to 10/24/2019

02/2014 to 06/2019

Director of Quality, Distribution and Wholesale Account Manager

Shiloh’s Five Loaves, (BKA: Simple Kneads)

develop, implement, and periodically evaluate a program to ensure the organization’s production operations, from raw materials to finished products, meet the quality, integrity, and efficiency standards set by the organization.

Direct and oversees Quality Control Department and supervisory staff.

Conducts performance evaluations that are timely and constructive.

Handles discipline and termination of employees in accordance with company policy.

Evaluates production operations from a strategic lever to ensure the productions meet quality, integrity, functionality, and other specifications and requirements.

Collaborates with management and senior staff across production departments and roles to draft acceptable quality programs and standards.

Ensures that quality programs for Gluten-Free, Allergen Free, Organic, NGMO, and GMP guarantee compliance with the following production standards.

oSCS Gluten-Free Standard

oNGMO Project Standard

oUSDA Organic Standard

oSQF Level 2 Edition 9 GMP Standard

Handling of all necessary communications with third party certification programs to include but not limited to:

oSCS Gluten-Free Program

oSCS NGMO Program

oSCS Organic Program

oSQF Program

Distribution and Wholesale Account Manager

Shiloh’s Five Loaves, (BKA: Simple Kneads)

Plan, direct, and control the pickup and delivery operation in all regions.

Provide training to drivers at regular intervals to ensure company requirements and customer expectations are met.

Train and develop drivers to ensure efficient operations according to company standards and customer expectations.

Investigate customer complaints involving matters such as damaged freight, delay in shipments and make necessary adjustments.

Maintain Preventive maintenance on all Class B Freightliner and Delivery vans.

Meet daily service center deadlines such as driver schedules.

Maintain delivery schedule and adjust as needed for new customer.

Work with the customer on lowering and increasing inventory as well as working FIFO.

Assisted Owner CEO and COO with customer changes and routing information.

Program Manager

Jabil Packaging Solution, Mebane – Mebane. NC

Ensuring quality standards and customer satisfaction is met by exceeding customer requirements and expectations.

Keeps management and fellow teammates apprised of project status and progress by distributing regular reports.

Provides engineering data and information that are relevant in developing a master program for managing project priorities, plans and timetables.

Acts as liaisons with the Leadership Team in updating program introduction. Progress and completions.

Quality Engineer

Jabil Packaging Solution, Mebane – Mebane, NC

Provides Quality Squad Leaders with timely technical support and coordination for all process-related quality issues.

Increase customer satisfaction by prompt evaluation and resolution of quality problems.

Improve quality levels by identifying sources of recurring failures and providing recommendations to improve the process.

Service the customer by providing capability studies and SPC data.

Support growth and flexibility by assisting in qualification of external production resources.

Provide expert timely information support on all materials and their characteristics.

Provide master validation plan to the customer and manufacturing.

Comply with all Environmental Health and Safety standards.

07/2011 to 02/2014

Quality Engineer Technician

Technical Precision Plastics, Inc. – Mebane, NC

Maintain Supplier Surveys and Vendor Approval list.

On-site Process Review Audits of vendors with repeatable quality issues.

Maintain Calibration System

Assist Quality Manager with Quality production on the manufacturing floor.

Training of Quality Coordinators/New and Current Operators

Quarterly Reports on Vendor Performance for Management Review

Internal and External Corrective and Preventive Action System.

Education

2004

Alamance Community College – Graham, NC

Associate of Arts: Industrial Management

2018 Alamance Community College – Graham, NC

Continuing Education course enrolled:

Project Management Professional (24 hours – 2.40CEUS)

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