Senior Dynamics 365 Architect Techno-Functional Expert

Irven Scott

Senior Dynamics *** Technical Architect Techno-Functional Expert

F&O,CRM, Business Central & Power Platform

************@*****.*** 512-***-**** Allentown, PA (18102) PROFESSIONAL SUMMARY

11 years of progressive expertise delivering Dynamics 365 solutions across Finance & Operations, CE/ CRM, Business Central (NAV), and Power Platform, spanning junior development through senior technical architecture. Strong capability in techno-functional analysis, enterprise customization, integration design, and cloud automation. Proven strength in translating business processes into scalable technical solutions, implementing upgrade-safe extensions, optimizing performance, enforcing security standards, and leveraging Azure and DevOps practices to deliver reliable, enterprise-grade ERP and CRM platforms.

CORE TECHNICAL SKILLS

Dynamics 365 & ERP Platforms: Dynamics 365 Finance & Operations (Finance, SCM, X++) Dynamics 365 CE / CRM (Sales, Customer Service, Custom Apps) Dynamics 365 Business Central / NAV (C/AL, AL, Extensions)

Development & Customization: X++, C#, .NET, JavaScript, TypeScript, AL Plugins, workflows, batch jobs, extensions Form, report, and service customization Power Platform: Power Apps (Canvas & Model-Driven) Power Automate, Dataverse Custom connectors and workflow automation

Integration & Data: REST/SOAP APIs, OData, dual-write Azure Logic Apps, Service Bus, Functions Data migration, SSIS, data entities

DevOps & Cloud: Azure DevOps, CI/CD pipelines LCS monitoring, performance tuning Security roles, compliance, best practices

PROFESSIONAL EXPERIENCE

Techcronus Inc

Senior Dynamics 365 Technical Architect

01/2022 – Present

Defined enterprise architecture for Dynamics 365 F&O, CRM, and Business Central implementations. Designed scalable, secure, and extensible solutions aligned with Microsoft best practices. Led complex integrations using Azure Logic Apps, Service Bus, APIs, and dual-write patterns. Established DevOps, ALM, security, and performance optimization standards. Reviewed technical designs to ensure upgrade-safe extensibility and compliance. Optimized system performance through batch framework tuning, indexing strategies, and code refactoring.

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JourneyTeam

Dynamics 365 Techno-Functional Developer

01/2020 – 01/2022

Delivered end-to-end techno-functional solutions across Finance, SCM, Sales, and Customer Service modules.

Performed business process analysis, gap-fit assessments, and functional configuration prior to customization.

Developed X++, AL, C#, plugins, workflows, and services aligned with functional requirements. Customized forms, reports, validations, and business rules to support operational processes. Collaborated with functional consultants and business stakeholders to refine requirements and solutions.

Supported UAT, data validation, and functional testing to ensure solution accuracy and adoption. Innovia Consulting

Senior Dynamics 365 Developer

01/2019 – 01/2020

Developed advanced customizations across Dynamics 365 F&O, CRM, and Business Central environments.

Built batch jobs, extensions, plugins, services, and integrations supporting enterprise workflows. Implemented automation using Power Automate, Power Apps, and Dataverse. Performed performance tuning, debugging, and root-cause analysis for production issues. Implemented role-based security, data validation, and exception handling frameworks. Supported deployments, hotfixes, and post-go-live stabilization activities. Stoneridge Software

Dynamics 365 Junior Developer

01/2014 – 12/2018

Assisted in customization of forms, reports, workflows, and integrations under senior guidance. Developed X++, C#, JavaScript, and AL components following established coding standards. Supported data migration activities, testing cycles, and deployment validation. Executed unit testing, defect fixes, and basic performance troubleshooting. Maintained technical documentation and supported LCS monitoring tasks. Adhered to security models, compliance requirements, and Microsoft best practices. EDUCATION

University of the Punjab

Bachelor in Computer Science

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