Allison Hope
Rock Hill, SC *****
*************@*****.***
Professional Summary
Proven professional track record of enhancing client satisfaction through exceptional customer service and active listening. Professional telephone demeanor, consistently delivering results and efficient problem solving.
Work Experience
Residential Cleaner
Allison's Cleaning-Rock Hill, SC
June 2020 to Present
• Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces
• Maintained high standards of cleanliness and attention to detail in all areas of the home, including bedrooms, bathrooms, kitchens, and living spaces
Debt Collector
Williams & Fudge-Rock Hill, SC
May 2016 to August 2017
Student loan debt collector
Education
High school diploma
York Comprehensive High School - York, SC
August 1997 to June 2000
Skills
• Call center
• Organizational skills
• Negotiation
• Microsoft Office
• Customer service
• Phone etiquette