Senior Infrastructure & Marketing Technology Program Lead

JAZELLE AZAMI

Program Manager Creative & Strategic Leadership · IT Infrastructure · Marketing/Communications · Cross-Industry (MedTech · Financial · Agency) · Global

952-***-**** ************@*****.*** Minneapolis, MN

PROFESSIONAL PROFILE

Senior Infrastructure Project Manager with rare combination of technical depth and marketing/communications expertise. 10+ years leading global enterprise technology initiatives including Azure Cloud migrations, infrastructure modernization, and marketing technology enablement across complex organizations. Proven success bridging technical and creative teams, translating infrastructure requirements for non-technical stakeholders, and delivering technology solutions that enable brand experiences and customer engagement. Coordinated global onshore and offshore engineering teams across multiple time zones while partnering with marketing, creative, and business stakeholders. Managed enterprise programs with million-dollar budgets partnering with premier technology vendors (IBM, Kyndryl, Microsoft, Cisco, Deloitte). Strong technical background (B.Tech Computer Science/Engineering, Executive Masters Engineering Management completing Jan 2026) combined with marketing and broadcast journalism experience enables unique ability to serve as technical partner to creative and marketing teams. Works independently and remotely with minimal supervision, driving projects forward efficiently across distributed teams.

CORE COMPETENCIES

Infrastructure & Cloud: Azure Cloud · Cloud Migration · Infrastructure Modernization · Enterprise Technology · Network Infrastructure · Cloud Infrastructure · Legacy System Transformation · IT Operations

Marketing Technology & Communications: Marketing Technology Infrastructure · Creative Technology Coordination · Brand Experience Technology Enablement · Marketing Systems & Platforms · Digital Marketing Infrastructure · Customer Engagement Technology · Technical Partner to Creative Teams

Program & Project Management: Global Enterprise Initiatives · Cross-Functional Team Leadership · PMO Framework Development · Budget Management · Risk Management · Agile/Scrum/Kanban · Change Management

Vendor & Stakeholder Management: 3rd Party Vendor Management · Implementation Partners · Strategic Consulting Firms · Global Supplier Coordination · Client-Facing Communications · Executive Stakeholder Management

Global Operations: Offshore Team Coordination · International Stakeholder Management · Multi-Time Zone Collaboration · Remote Team Leadership · Works Independently with Minimal Supervision

KEY ACHIEVEMENTS

Infrastructure & Cloud Migration Leadership

•Azure Cloud & Infrastructure Modernization – Led enterprise-wide Azure Cloud migrations and infrastructure modernization programs coordinating onshore and offshore architects and engineering teams across complex legacy system transformations

•Enterprise Storage & Mainframe Modernization – Managed multi-year enterprise storage redesign and mainframe modernization strategy programs with million-dollar budgets

•Global Infrastructure Projects – Managed global real estate IT projects coordinating network infrastructure and technical specifications with architects and contractors across international locations

Vendor & Implementation Partner Management

•Strategic Technology Partnerships – Partnered with premier global technology vendors and implementation partners (IBM, Kyndryl, Microsoft, MetricStream, Cisco) on complex enterprise implementations, ensuring alignment with architecture strategy and cost optimization

•Consulting Firm Collaboration – Collaborated with Big 4 consulting firm (Deloitte) on enterprise transformation initiatives, coordinating deliverables and maintaining accountability for timelines and stakeholder outcomes

Global Team Coordination & Stakeholder Management

•Global Marketing Summit Leadership – Led Boston Scientific's Global AI Marketing Capabilities Summit coordinating international stakeholders, content strategy, and technology deployment across multiple sites and time zones

•Offshore Team Coordination – Managed global teams including onshore and offshore architects and engineering resources across cloud transformation, network modernization, and security systems

•Creative Agency & Client-Facing Communications – Extensive stakeholder management and client-facing experience from entertainment industry including collaboration with major creative agencies (Martin Williams/BBDO) on national and international commercial campaigns – skilled at building rapport and trust quickly across technical and creative stakeholders

•Technical Bridge to Creative & Marketing Teams – Unique ability to bridge technical infrastructure teams with creative and marketing stakeholders, translating complex technical concepts for non-technical audiences and enabling technology solutions that support brand experiences and customer engagement initiatives

PMO Excellence & Independent Leadership

•PMO Framework Development – Established PMO metrics and documentation frameworks, developed project performance standards, and promoted best-practice methodologies across enterprise portfolios

•Executive Dashboards & Analytics – Designed Power BI dashboards providing real-time visibility into risk, resource utilization, and project health – analytical capabilities driving data-driven decision making

•Remote & Independent Work – Extensive experience working remotely and independently with minimal supervision, driving projects forward efficiently across distributed teams

PROFESSIONAL EXPERIENCE

BOSTON SCIENTIFIC Arden Hills, MN

Project Manager – Global AI Marketing Capabilities Summit (July 2025 – October 2025)

•Global Program Execution: Led strategic coordination for global marketing summit managing international stakeholders across multiple sites and time zones – demonstrated ability to coordinate complex global initiatives

•Technology & Infrastructure Coordination: Coordinated with IT infrastructure teams ensuring seamless technology deployment and content delivery across global sites – served as technical bridge between infrastructure teams and marketing stakeholders

•Marketing Technology Enablement: Enabled marketing technology infrastructure supporting global content strategy and AI capabilities deployment – demonstrated ability to deliver technology solutions that support brand and customer engagement initiatives

•Stakeholder Management: Built relationships across global organization bridging technical and creative teams, managed executive stakeholder communications, and coordinated cross-functional teams toward unified objectives

RBC WEALTH MANAGEMENT Minneapolis, MN

Senior Business Project Manager – US Branch Transformation (June 2025 – July 2025)

•Enterprise Transformation: Managed enterprise-scale transformation initiative coordinating strategic communications and change management across national footprint

•Consulting Partner Management: Partnered with Deloitte consultants on enterprise initiative, coordinating deliverables, training, and deployment strategies

•Stakeholder Coordination: Facilitated cross-functional alignment across multiple business units and subsidiary entities

AMERIPRISE FINANCIAL Minneapolis, MN

Technical Program Manager – Enterprise Technology & Infrastructure (January 2020 – May 2025)

•Azure Cloud & Infrastructure Modernization: Led Azure Cloud migration initiatives and infrastructure modernization programs coordinating technical architects and engineering teams across complex legacy system transformations and cloud infrastructure implementations

•Enterprise Infrastructure Programs: Managed enterprise storage redesign, mainframe modernization strategy, network infrastructure upgrades, and security system implementations with million-dollar budgets

•3rd Party Vendor & Implementation Partner Management: Partnered with premier global technology vendors and implementation partners (IBM, Kyndryl, Microsoft, MetricStream, Cisco) on complex enterprise implementations, managing contracts, deliverables, and alignment with enterprise architecture strategy

•Global Offshore Team Coordination: Coordinated cross-functional teams including onshore and offshore architects and engineering resources across cloud transformation, network modernization, and infrastructure projects spanning multiple time zones

•Complex Portfolio Management: Led 2-year software portfolio rationalization initiative evaluating hundreds of applications across four brands, coordinating business stakeholders, technology teams, and executive leadership

•PMO Excellence: Established PMO metrics and documentation frameworks, developed project performance standards, and promoted best-practice methodologies across enterprise portfolios

•Executive Reporting & Analytics: Designed executive dashboards using Power BI pulling real-time data from JIRA, Azure DevOps, and ServiceNow providing leadership visibility into project health and risk management

•Global Real Estate IT Infrastructure: Managed global real estate IT projects coordinating network infrastructure and technical specifications with architects and contractors across international locations

Previous Experience: Program Manager, Ameriprise Financial (2010–2014): Business process improvements, risk management, cross-functional coordination Marketing Specialist, American Express Financial Advisors (1993–1997): Created winning marketing materials for major clients

MEDTRONIC Mounds View, MN

Project Manager – Connected Systems & IT Infrastructure (September 2018 – August 2019)

•Cloud-Based Systems Management: Managed cloud-based connected system upgrades and smartphone connectivity implementations coordinating software engineering and IT infrastructure teams

•Global Infrastructure Coordination: Coordinated global infrastructure projects and regional rollout initiatives managing international teams across multiple time zones, working cross-functionally with cardiac, marketing, and infrastructure teams

•IT Infrastructure & Software Engineering: Coordinated software engineering teams on connected device infrastructure and cloud-based monitoring systems, bridging technical development with infrastructure and marketing requirements

•Data Compliance & Security: Implemented GDPR-compliant processes for data systems across global operations ensuring regulatory adherence and security requirements

AGENCY & FREELANCE CONSULTING Los Angeles, CA

Talent Agent & Creative Producer (1997 – 2010)

•Client Relationship Management: Represented international creative talent managing strategic negotiations, contract development, and long-term relationship cultivation – client-facing skills building rapport and trust quickly

•Creative Agency Collaboration: Coordinated with major creative agencies including Martin Williams/BBDO on national and international commercial campaigns, managing talent placement and creative project coordination

•High-Stakes Stakeholder Management: Negotiated contracts and managed partnerships with diverse stakeholders across advertising agencies, production companies, and brand clients, demonstrating strong communication and stakeholder management capabilities

•Large-Scale Event Production: Produced national broadcasts for Showtime including LA Coliseum events with multi-million-dollar budgets, managing vendor coordination and logistics

•Content & Marketing Communications: Created professional content across multiple formats: press releases, copywriting, broadcast journalism – strong communication skills applicable to technical and non-technical audiences

EDUCATION

Executive Master's in Engineering Management (EMEM) – Completing January 2026 St. Cloud State University, St. Cloud, MN Key Coursework: Project Mgmt, Systems Engineering, Operations Mgmt, Engineering Economics, Leadership & Organizational Behavior, Quality Mgmt, Risk Mgmt, Innovation & Technology Mgmt, AI for Eng Mgmt, Supply Chain Mgmt

Bachelor of Technology (B.Tech) in Computer Science and Engineering Kakatiya University, Telangana, India

Broadcast Journalism & Communications Brown Institute, Minneapolis, MN

TECHNICAL PROFICIENCIES

Cloud & Infrastructure: Azure Cloud, Azure DevOps, Cloud Migration, Infrastructure Modernization, Network Infrastructure

Project Management: MS Project, JIRA, Azure DevOps, ServiceNow, Confluence, Smartsheet, Asana

Methodologies: Agile, Scrum, Kanban, Waterfall, Hybrid approaches

Data & Analytics: Power BI, Advanced Excel, SQL

Collaboration: Microsoft 365 Suite, SharePoint, Teams

CERTIFICATIONS & PROFESSIONAL DISTINCTIONS

•Certified Scrum Master & Product Owner (CSPO) – Agile product management and stakeholder collaboration

•Ameriprise Platinum Award(s) – Exceptional project delivery and leadership excellence

•Global Infrastructure Experience – Managed international teams across US, Europe, and Asia coordinating onshore and offshore resources

•Strategic Technology Partnerships – IBM, Kyndryl, Microsoft, Cisco, Deloitte, MetricStream

•Remote Work Excellence – Extensive experience working remotely and independently, driving projects with minimal supervision

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