Technology Operations & Marketing Specialist
Resume:
Muhammad Abdul-Mumin
Bronx, NY *****
**************@*****.***
Professional Summary
• Innovative and results-driven technology professional with 7 years of experience in operations and IT systems. Skilled in managing cross-functional teams, implementing new technologies, and enhancing existing workflows to increase productivity and profitability. Possesses excellent leadership, communication, and problem-solving abilities to achieve business objectives in fast-paced environments. Work Experience
Web Marketing Specialist
Vas media-Manhattan, NY
February 2022 to January 2025
TECHNICAL SKILLS • Content Management Systems (CMS): WordPress, Joomla, Shopify
• Analytics Tools: Google Analytics, SEMrush, Ahrefs
• Design Tools: Adobe Photoshop, Canva
• Web Technologies: HTML, CSS, JavaScript (basic)
• Marketing Platforms: MailChimp, Hootsuite, Buffer, Google Ads, Facebook Ads Manager Web Marketing Specialist
Vas media-Manhattan, NY
February 2022 to January 2025
TECHNICAL SKILLS • Content Management Systems (CMS): WordPress, Joomla, Shopify
• Analytics Tools: Google Analytics, SEMrush, Ahrefs
• Design Tools: Adobe Photoshop, Canva
• Web Technologies: HTML, CSS, JavaScript (basic)
• Marketing Platforms: MailChimp, Hootsuite, Buffer, Google Ads, Facebook Ads Manager Special Operations
Citibike-New York, NY
March 2017 to October 2023
*Troubleshooting kiosk upon arrival.
*Making sure kiosk is operational and performing.
*operating different system checks on on the kiosk Assembler Technician
CitiBike-Brooklyn, NY
July 2016 to February 2020
Description - Using a variety of hand & power tools, fixtures, work instructions and test equipment perform a series of operations to correctly assemble devices. Essential Duties and Responsibilities: Follow detailed assembly instructions, processes and procedures.
Assembling metal plates at the location.
Sales Manager
Cricket Wireless Authorized Retailer-Brooklyn, NY
April 2015 to June 2016
*setting up customer with plans and phone service.
*Assisting customers with phone issues.
*Cashing out customers with purchasing order.
Sales Consultant
Verizon-Brooklyn, NY
February 2014 to September 2014
Responsibilities
*I sell cellphones with the verizon 2 yr. Contract and help customers with cellphone issues
*Skills Used
Helping customers with cellphone issues. Explain to customers the new and latest devices. Sales Consultant
Verizon-Brooklyn, NY
February 2014 to September 2014
Responsibilities
*I sell cellphones with the verizon 2 yr. Contract and help customers with cellphone issues
*Skills Used
Helping customers with cellphone issues. Explain to customers the new and latest devices. PRODUCT SERVICE ASSOCIATE
Lowe's Home Improvement-Queens, NY
April 2005 to December 2013
* making sure product is displayed and label properly.
* assisting store with advertisement within the store.
* Assisting customers with purchasing products, and materials. Sales Associate
Filene's-Providence-RI
November 2003 to December 2005
* Provided reliable and friendly customer service
* Responsible for maintaining an accurate cash register Security Officer
Atlante Security Group
May 2002 to September 2003
Monitored premises to prevent infractions of rules SECURITY OFFICER
Atlante Security Group, Long Island
May 2002 to September 2003
Monitored premises to prevent infractions of rules CANVASSER/TELEMARKETER
Rhode Island Home Improvement-Warwick, RI
April 2003 to June 2003
* Contacted customers by phone, mail, or in person to offer them free estimates on home improvements
* Created and maintained records of accounts and orders Maintenance Technician
Diversco-Albany-NY
April 2001 to October 2002
* Provided professional and detailed cleaning services for various businesses
* Monitored building conditions and notified management personnel of necessary repairs Education
Business Management (Associate)
University Of Phoenix
2014 to 2018
G.E.D
BROOKLYN ADULT LEARNING CENTER-Brooklyn, NY
1998 to 1999
Business (Associate's degree)
Skills
• Communication skills
• Upselling
• Barcode scanners for deliveries
• Phone communication
• Photocopying
• Logistics inventory management
• Team development
• Operating systems
• Technical troubleshooting support
• Attention to detail
• Time management
• Customer relationship building
• Inventory data entry
• Sales strategy
• Route driving
• Social media marketing
• Van driving
• Content marketing
• Software troubleshooting
• Delivery record maintenance
• Sales
• SUV driving
• Mobile devices
• Call center
• Inside sales
• Unloading
• Technical support
• Inventory tracking
• Planogram implementation
• Courier
• Canva
• Visual merchandising maintenance
• Task prioritization
• Delivery driving
• SEO
• Delivery detail verification
• Vehicle check-in/check-out
• Handheld computers
• Inventory
• Shipping & receiving
Languages
• English
Certifications and Licenses
Driver's License
January 2007 to January 2027
Defensive Driving Certification
Class D
Forklift Certification
Non-CDL Class C
Additional Information
SKILLS
Inventory, communication, troubleshooting,
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