Operations Support & Retail Specialist

Tracia Woods

College Park, GA *************.**@*****.*** 770-***-****

Objective

Motivated professional seeking a challenging position to utilize my skills and contributing to the success of the company. I am a detail-oriented individual with a strong passion for continuous improvement.

PROFESSIONAL EXPERIENCE

E-Commerce Pick/Pack, October 2019 - 2025

DHL ASOS

●Safely pack, weigh, and label items for shipment or storage, ensuring they are protected during transit.

●Inspect products for defects or damages before packing and report any discrepancies.

●Maintain accurate records of packed items, including delivery notes and invoices.

●Utilize tools such as pallet jacks, or hand tools to move and pack products as needed.

●Adhere to all safety protocols and guidelines to maintain a safe working environment.

●Keep the packing area clean and organized to ensure efficient operations.

Retail Associate, August 2008 – 2025

Jovani Fashion

●Greet customers warmly, assist them in locating products, provide detailed information about merchandise, and offer recommendations to meet their needs.

●Efficiently process customer purchases using point-of-sale systems, handle various payment methods, issue receipts, and manage returns or exchanges in accordance with store policies.

●Maintain an organized and visually appealing sales floor by restocking shelves, arranging product displays, and ensuring merchandise is presented according to company standards.

●Assist in monitoring stock levels, conduct inventory counts, and report discrepancies to prevent stockouts or overstock situations.

●Ensure the store remains clean, orderly, and safe by performing routine housekeeping tasks and promptly addressing any hazards.

●Stay informed about current promotions, store policies, and product details to effectively address customer inquiries and drive sales.

Processor/ Extraction April 2005 – July 2008

Act One Personnel

●Accurately prepare and file simple to complex tax returns for individuals or small businesses.

●Gather financial information by interviewing clients to understand their financial situation and identify potential deductions and credits.

●Review clients’ financial records, such as income statements and expense documents, to ensure accuracy and completeness.

●Compute taxes owed by following tax codes and regulations, ensuring clients pay the appropriate amount.

●Ensure all tax filings comply with federal, state, and local tax laws and regulations.

●Advise clients on tax strategies, potential liabilities, and ways to minimize tax obligations.

Contact this candidate