Energetic Retail Customer Service Aide

AIDEE ORTIZ

Energetic and dependable worker with experience in retail and food service,

committed to delivering excellent customer service and supporting team success. Eager to learn new skills and apply them effectively to contribute to the team.

8526 Sadie Court

Your City, ST 12345

925-***-****

**************@*****.***

EXPERIENCE

Khols, 2900 Las Positas Rd, Livermore, CA 94551 — Cashier OCT 8, 2021 - JAN 21,2022

-Process purchases, returns, and exchanges

-Handled cash, credit/debit transactions, and Kohl’s Cash accurately

-Assisted customers with promotions, Kohl’s Rewards, and credit applications to sign up

-Zone out the clothing / go backs

-Maintained a clean, organized checkout area

-Delivered friendly, efficient customer service in a fast-paced retail setting Walmart, 2700 Las Positas Rd, Livermore, CA 94551 — Stocker MARCH 3,2022 - JUNE 17, 2024

-Stocked shelves efficiently while maintaining accurate product placement by department

-Unloaded and organized merchandise from delivery trucks, kept pallets merchandise neat for the overnights

-Assisted customers in locating products and answering basic questions.

-Maintained storage areas followed inventory, safety, and loss-prevention procedures

-Able to maneuver the use of a pallet jack to take out pallets of any weight Polo, Location — 3388 Livermore Outlets Dr, Livermore, CA 94551- Stocker/Cashier

NOV 1, 2024 - JAN 6, 2025

-Assisted customers with product selection and sizing

-Maintained organized, visually appealing merchandise displays for the customers

-Restocked inventory and ensured sales floor cleanliness (broomed)

-Delivered friendly customer service

SKILLS

Quick learner

Problem-solver

Organization

Teamwork

Time Management

Responsible

Great customer service

Multitask

Hardworking

LANGUAGES

Spanish

English

Chipotle, 3238 Livermore Outlets Dr, Livermore, CA 94551 — Cashier/ Server

JAN 29, 2025 - NOV 1, 2025

-Took customer orders and processed payments accurately

-Provided fast, friendly service in a high-volume environment

-Maintained a clean front-of-house and register area. Give out online orders effectively

-Collaborated with team members to deliver fast, efficient food service EDUCATION

Livermore High School, 600 M aple St, Livermore, CA 94550 — High School Diploma

2018 - 2021

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