Customer-Centric Salon and Care Professional
Resume:
KADIATOU ee
Tr
COULIBALY See
SUMMARY Customer-centric professional with strong background in service-focused roles. Builds loyal
and satisfied clientele through proactive communication and loyalty promotions. Oversees
and coordinates workflow and delegates tasks based on team strengths.
SKILLS * Appointment Scheduling * Patient Education
* Hygiene standards * — Basic nursing care
* Marketing and Promotions * Patient Observation
* Employee Retention * Data Collection
* Budgeting and finance * Patient Services
* Talent Recruitment
EXPERIENCE HAIR SALON MANAGER 01/2011 to Current
Self Employed Web - Madison, IL
* Maintained and monitored daily salon operations, including scheduling
appointments and overseeing staff.
* — Ensured compliance with all local and state regulations concerning sanitation,
safety, and customer service.
* Provided excellent customer service to build clientele base and ensure repeat
business.
* Resolved customer complaints in a timely manner to maintain high levels of
satisfaction.
PATIENT SITTER 10/2023 to 03/2024
Home Health Aid - Saint Lovis, MO.
* Provided constant monitoring of patients to ensure safety and comfort.
* — Informed nurses of any changes in patient condition or behavior.
* Observed behaviors of patients for unusual reactions or changes in mood and
attitude.
* Reported any observed symptoms to nursing staff immediately.
CAREGIVER 06/2018 to 03/2021
Self Employed Web - Madison, IL
* Prepared meals according to dietary requirements and assisted with feeding when
necessary.
* Administered prescribed medications on a timely basis following care plan
instructions.
* Helped maintain the safety of the client's environment by removing hazards such as
rugs or furniture that could cause falls.
EDUCATION AND Southern Illinois University Edwardsville - Edwardsville, IL
TRAINING Nursing, Expected in 05/2028
Granite City High School - Granite City, IL
High School Diploma
05/2024
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