Customer Service & Sales Associate with Warehouse Experience

*** ********* ****. ******** ** L*T *E*

*** – *** – 6627 **********@*****.***

TIONA RANKEL

Responsible, reliable and self-motivated Customer Service Representative. Strong ability to multitask, prioritize and work well under pressure. Excellent verbal and written communication skills, strong organizational skills with excellent interpersonal skills and ability to drive sales.

●Quick learner

●Excellent work ethic

●Cleaning and sanitation

●Efficient multitasking

●Food handling safety

●Food preparation

●Customer focused

●Order accuracy

●Inventory

●Upselling strategy

●Product promotion

●Menu offerings

●Sales transactions

●Teamwork

Attention to detail

EMPLOYMENT EXPERIENCE

Personal Support Worker, Venvi Greenway Brampton ON March 2025 – May 2025

●Helping residents with daily activities like bathing, dressing, grooming, and toileting.

●Assisting residents with walking, transferring from beds to wheelchairs, and preventing falls.

●Helping residents with eating, ensuring they have proper nutrition and hydration.

●Providing companionship and support to residents, engaging them in conversations and activities.

●Keeping accurate records of care provided and any changes in residents' condition.

●Providing specialized care for residents with dementia, Alzheimer's, or other specific conditions.

Sales Associate, BSW Beauty Supply, Brampton ON July 2021 – Nov. 2022

●Processed cash and credit card transactions

●Assist customer with purchase by offering product knowledge and information

●Assist with inventory, stocking products and pricing products

Manager / Cashier, Sirens, Brampton ON Jan. 2021 – Dec. 2021

●Made sure change room area is clean and maintain and all times

●Completed inventory as well as stocking and organizing products

●Pricing products as well as keeping track of the cash at the end of the night and bank deposit

●Attended to customers and provided help on the floor

EDUCATION

Anderson College Brampton Ontario — PSW Certificate Nov. 2024 – May 2025

Turner Fenton Brampton Ontario — High School Diploma Sept. 2015 – June 2018

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