Carole Schulze
**** ***** ******** *****, ********, NY 10509, 845-***-****
To utilize my expertise in project management, team management and negotiations in a pro-active, high-energy fast paced environment. Proven track record in team management with superior problem-solving skills resulting in increased efficiency. My organizational skills and attention to detail enable me to manage multiple projects from inception to completion. My strong ability to function as an effective team member in a diverse environment to accomplish professional goals results in high productivity.
Work Experience
CONTRACT ADMINISTRATOR (Contractor through YOH) May 2016 - Dec 2021
BOEHRINGER INGELHEIM
Process & prepare requests in accordance with corporate policies for: Material Transfer Agreements (MTAs), Confidential Disclosure Agreements (CDAs), Sponsorship Agreements. Research Agreements (RA), Licenses
Review and respond to contract modifications/requested changes, utilizing playbook language under the direct guidance of law department and Management.
Provide contractual guidance to business.
Function as domain expert regarding selected areas and issues, participate in special projects as requested.
Interact across multiple therapeutic areas and product lines to ensure timely, responsible, and successful contract generation
Administration and generate metrics reporting to accomplish BIPI business goals and objectives.
CorA Key User (First Line Support)
Effectively create and maintain confidential data
Meet Established timelines
Create POs, Manage Invoice, (SAP)
CONTRACT SPECIALIST Jan 2012 - May 2016
CONTRACT COORDINATOR Jan 2005 - Dec 2011
BOEHRINGER INGELHEIM
Train and work with colleagues introducing new systems
Prepares request in accordance with corporate policies for: Master Confidential Disclosure Agreements (MCDAs), Confidential Disclosure Agreements (CDAs), Coordinating Investigator Agreements ("CIAs") and Indemnifications
Review and respond to CDA and CIA contract modifications utilizing playbooks language under the direct guidance of law department and Management.
Provide contractual guidance to business and clinical team members.
Function as domain expert on selected areas and issues and participate in special projects as requested.
Interact across multiple therapeutic areas and product lines to ensure timely, responsible, and successful contract generation, administration and metrics reporting to accomplish BIPI business goals and objectives for Clinical Trials.
Portal Administrator (First line support)
CorA Key User (First line support)
Effectively create and maintain confidential data
Meet established timelines
Interface with Principle Investigators and Sites
Interact with Clinical Teams
Create and prepare professional correspondence
ADMINISTRATIVE ACCOUNTING
TEMPORARY AGENCIES (Marie Nugent/ Advantage Human Resources) Sept 2002 - Jan 2005
OFFICE MANAGEMENT
Managed day to day operations of professional offices
Managed international and national accounts payable and receivable
Created and managed all outgoing executive correspondence
Maintained calendars of events
Scheduled and maintained calendars for multiple executives for all meetings and travel
Performed all duties of an office manager
EXECUTIVE ASSISTANT OPERATIONS AND ENGINEERING Oct 1995 - Sept 2002
ALCATEL USA
Project Manager
Primary contact for senior management, customers, and vendors
Managed and trained administrative staff (staff of 11)
Responsible for managing the needs of the office including coordination of personnel, equipment, and supplies
Prepared upper management correspondence
Project Management (Scheduled Installations, coordinated receipt of equipment, materials and manpower (Job Supervisor & Install Crew))
Audited and verified completed installations of job assignments
Maintained vacation schedule of office staff and field personnel (staff of 230)
Administered all expenditures, expense reports, time reports and weekly progress reports
Coordinated detailed travel itineraries for upper management including travel arrangements and accommodations
Conducted orientation for newly hired personnel
Maintained Customer and Personnel Database
Prepared capital budget
Provided administrative support for field personnel including documentation and job tracking
Orchestrated quarterly regional meetings and yearly conferences, negotiated facilities, necessary equipment and meals
Prepared ad hoc reports as needed
Education
ASSOCIATES
BRONX COMMUNITY COLLEGE
CONTINING EDUCATION
MERCY COLLEGE
Skills
Clinical Trials
GCP
Clinical Research
Contract Negotiation
Business Development
Personal Assistant Experience
Office Management
Negotiation
Team Management
SAP
CTMS
Time Management
Strong Communication
MS Office
MANAGEMENT
oDevelop and maintain business relationships with new and existing key accounts while working with sales teams to understand new client project requirements
oCreate, develop and maintain a professional working team environment while utilizing the expertise of all parties involved to collectively work toward our common goal.
oEnsure required planning is executed to provide expected service levels to clients while keeping in mind both parties best interests
oCoordinate information flow to ensure technical information is exchanged appropriately between technical staff and end users
oEnsure all data is entered into systems in an ongoing and timely manner providing users with up to date and accurate information
oAbility to identify, design and implement workflow to optimize efficient, effective procedures and appropriately train others.
oWork closely with all collaborating partners to ensure all goods and services are of superior quality and reflect the expectations of all parties involved
oCross training in other tasks and responsibilities to ensure appropriate and excellent service to clients
NEGOTIATIONS
oPlan and negotiate contracts with clients and service providers
oNegotiate pricing and key agreement elements to contracts
oWork within a team to resolve issues in a professional manner
oDelineating the benefits of adopting a position or new course of action
oIdentify areas of disagreements and present sound logical resolutions
COMMUNICATION
oEffective communication skills with colleagues, clients and managers to maintain a good working relationship
oExecute prompt responses to client inquiries with preparation, review and submission of quotations to clients
oEfficient follow up on sent quotations and negotiations agreements that meet or exceed client objectives.
LEADERSHIP
oCreate an open work environment promoting collaborative work amongst colleagues to produce a superior product
oFacilitate group discussions to identify potential issues and help arrive at a resolution
oAbility to work alone or in a group from the beginning of a contract to the end product
BEHAVIORAL
oAccountability and ownership for all of my work performed
oGiving credit to the appropriate people who work with me on projects
oListen to both coworker and client needs and work with their concerns in mind
oProblem-solve without trying to place blame on others
oLive by the rule: it is not the problem but how it is solved that matters most.
oMature and professional relationship with clients and colleagues