Sona Elango
********@*******.***
Dynamic and results-oriented sales and logistics professional with 10+ years of experience in B2B sales, account management, and customer service across logistics, retail, and the music industry. Proven ability to generate multi-million-dollar sales, manage complex logistics operations, and build lasting client relationships. Adept at working in fast-paced, competitive environments with strong negotiation, communication, and problem-solving skills.
Personal Details
Highest Level of Education: Bachelor's Degree
Work Experience
Appointment Coordinator
Schooley Mitchell-Kitchener, ON
August 2025 to December 2025
• Organized appointments between consultants and controllers, CEOs and CFOs
• Comfortable selling businesses across North America on cost reduction consulting
• B2B cold calling, placing over 100 calls per day on average
• Among top coordinators among successful appointments booked
• Efficiently assisted research team in confirming generated leads and updated databases
• Spoke effectively to executives of all levels to quickly build rapport and execute elevator pitches Account Executive
Lumico Logistics Inc-Kitchener, ON
June 2024 to March 2025
• Identified new business opportunities and generated leads through proactive prospecting and aggressive cold-calling
• Negotiated contracts, pricing, and terms of agreements to ensure mutually beneficial partnerships
• Oversaw logistics of shipments from booking, the transportation, and delivery of client goods.
• First point of contact for any client concerns, regarding delivery times, customs issues, damage claims, and payment questions.
• B2B sales in a very competitive space for businesses across Canada and the USA
• Booked $200,000 worth of shipping volume.
Label Manager
Huh What & Where LLC-Los Angeles, CA
October 2022 to June 2024
• Overseeing all business activity for record label, established in 2010
• Broker deals with artists and management to release music and other digital content creation
• Work from Home position
• Regularly travelled abroad to close deals with partners, booking agencies and vendors
• Calculated royalty payments for dozens of artists with great attention to detail Sales Representative
Canadian Appliance Source-Kitchener, ON
February 2021 to October 2022
• Sold wide array of appliances from dishwashers, stoves, refrigerators, laundry machines and more
• Closed orders as high as $40,000 in scale
• In addition to appliances, sold extended service plans to increase order profitability
• Comfortable working in highly competitive industry with a number of competitors within a 10-minute radius to store
• Worked on sales floor, over the phone and through online live chat to close sales
• Was responsible for learning and understanding capabilities and features of hundreds of SKUs across dozens of brands and comfortable explaining said features to clients daily
• Closed nearly 4 million in sales over my time at CAS International Travel Consultant
Flight Centre-Waterloo, ON
January 2017 to October 2020
• Booked flights, vacations, cruises, tours and car rentals for a wide array of clients
• Acted as conduit between clients and 3rd party companies, such as cruise lines and airlines
• Offered clients exclusive services, including applying for required visas, airplane information, and other information that is not readily available to clients booking flights online
• Built custom itineraries and plotted logistics for elaborate trips, such as honeymoons, guided tours and backpacking adventures
• Provided excellent customer service for clients at all stages of their trip, including adjusting to flight schedule changes, re-booking clients who are in-destination, making travel insurance claims, finding clients the most efficient and logistic flight solutions for their needs
• Worked with individual clients as well as small businesses and corporate travelers
• Booked over 1000 client trips
• Helped design in-store marketing campaigns to increase store traffic Musician/DJ
Self Employment-Cambridge, ON
2012 to 2020
• Played music at various nightclubs and venues
• Toured extensively throughout Canada, USA, Europe and Japan
• Productions have been featured in video games and commercials
• Self-managed, often having to negotiate contracts, travel logistics, and bookings Education
Bachelor of Business Administration
Brock University-St. Catharines, Ontario, CA
2004 to 2008
Diploma
St James Catholic High School-Guelph, Ontario, CA
2000 to 2004
Skills
• Outlook
• problem-solving
• Microsoft Office
• Microsoft Excel
• Inside Sales
• Customer Service
• Excel
• Negotiation
• Organizational Skills
• Account management
• Scheduling
• Cash Handling
• Sales
• Marketing
• Live Chat
Additional Information
Qualifications / Accomplishments
• Strong networking and communication skills
• Works very well independently and as a part of a team
• Over 10 years of sales experience across B2B and B2C
• Comfortable working in any fast paced customer service environment
• Very diligent and a fast learner
• Patient and coachable