Customer-Focused Retail & Service Professional
Resume:
ZAHRIA MARTIN-THOMAS
Inglewood, CA
323-***-**** ️ ********@*****.***
PROFESSIONAL SUMMARY
Reliable and motivated professional with experience in customer service, retail operations, food service, and team-based environments. Known for strong communication skills, attention to detail, and the ability to adapt quickly in fast-paced settings. Consistently delivers excellent customer experiences while maintaining accuracy, organization, and efficiency.
CORE SKILLS
●Customer Service & Client Support
●Communication (Written & Verbal)
●Cash Handling & POS Systems
●Inventory Management & Stocking
●Microsoft Office (Word, Excel, Outlook)
●Data Entry & Record Keeping
●Time Management & Multitasking
●Team Collaboration & Reliability
PROFESSIONAL EXPERIENCE
Deli Clerk
Ralphs Grocery Store – Gardena, CA
August 2023 – December 2024
●Assisted customers with food selections and meal orders in a high-volume deli environment
●Prepared food items including sliced meats, fried chicken, and side dishes following safety standards
●Promoted daily specials and answered customer questions accurately
●Maintained cleanliness, organization, and food quality standards
Jewelry Sales Associate
Macy’s – Manhattan Beach, CA
November 2022 – August 2023
●Provided personalized customer assistance with jewelry purchases
●Processed transactions accurately and efficiently
●Maintained organized, visually appealing merchandise displays
●Delivered professional, courteous service to support sales goals
Physical Education Coach
CF Fitness – Los Angeles, CA
October 2016 – January 2017
●Assisted with physical activities and group exercises for K–6 students
●Supervised students during schoolyard activities to ensure safety
●Distributed, tracked, and maintained athletic equipment
●Supported instructors with classroom and outdoor activities
Stock Associate
Shoe Warehouse – Inglewood, CA
January 2012 – August 2012
●Stocked merchandise and maintained organized shoe displays
●Assisted customers with shoe selections and accessories
●Updated inventory records and ensured store organization
●Supported daily store operations and cleanliness
VOLUNTEER EXPERIENCE
Office Assistant (Volunteer)
LA Intergroup of Overeaters Anonymous – 2015
●Assisted with administrative and clerical tasks
●Supported office organization and record management
EDUCATION
High School Diploma
FreeLA High School – 2017
General Education Studies
El Camino College – Torrance, CA
Chuco’s Youth Justice Coalition
Inglewood, CA
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