Customer Chat Support - Remote Bilingual-Ready Communicator

Vataria Ingram

Email: **************@*****.*** Phone: 925-***-****

Summary

Motivated and results-driven professional with experience in digital marketing, sales support, customer service, and remote operations. Skilled in customer engagement, content creation, lead support, and administrative tasks. Adaptable team player with strong communication skills and a proven ability to manage multiple responsibilities in fast-paced environments. Core Skills

• Sales & Account Support

• Customer Service & Client Communication

• Pay-Per-Click (PPC) Campaign Support

• Digital Marketing & Brand Promotion

• Social Media Content Creation

• CRM & Data Entry

• E-commerce Operations

• Order Processing & Follow-Ups

• Remote Work & Virtual Collaboration

Professional Experience

Vliciousz Fashion – Owner / Digital Brand Manager (2021 – Present)

• Managed daily business operations, marketing efforts, and online sales strategies.

• Created optimized product listings, pricing, and promotional content.

• Handled customer inquiries, order fulfillment, and post-sale support.

• Supported paid advertising efforts and tracked engagement metrics. Sales Support Associate – Contract / Remote (2020 – 2021)

• Assisted sales teams by responding to customer inquiries and qualifying leads.

• Scheduled follow-ups and maintained accurate customer records.

• Provided product information and resolved basic customer concerns.

• Supported closing activities through consistent communication. Customer Service Representative (2019 – 2020)

• Handled high-volume inbound and outbound customer communications.

• Resolved billing, order, and account-related issues efficiently.

• Maintained professionalism while meeting quality and productivity goals.

• Documented interactions accurately using internal systems. Administrative Assistant (2018 – 2019)

• Provided administrative and clerical support to management teams.

• Managed data entry, filing, and document organization.

• Assisted with scheduling, email correspondence, and reporting.

• Maintained confidentiality and attention to detail. Education

High School Diploma

Additional Information

Open to remote, hybrid, or on-site opportunities. Strong willingness to learn, grow, and contribute to team success.

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