Epic analyst

SHAHID M. HUSSAIN

**********@*******.***

****Wildwood Creek Lane

Jacksonville, Fl, 32246

Cell: 904-***-****

Position : Epic Certified Analyst Clindoc

Seeking an opportunity utilizing education, experience and leadership skills

within a progressive organization.

PROFILE

• Epic certified Analyst qualities include experience in various inpatient workflows, training and development and problem solving.

Experience in ASAP, ORDERS and CLINDOC

• Experience in Healthcare Administration includes work in personnel management,

compliance with state and federal regulations, new program implementation.

• Highly motivated and detail-oriented individual committed to the highest level of

professional standards. Utilize Microsoft Word, Excel and PowerPoint. Create and

conduct presentations.

PROFESSIONAL EXPERIENCE

Ellit Group (Contract based)

Epic Go-live Support 10/2023- current

ATE support for provider and medical assistants/nurses

Expierence in AMB and Inpatient setting

University Of Florida- Jacksonville

Epic Application Analyst 2/2021 – 9/2025

Ecompass all facets of inpatient build

Reporting Team Member

Provide On-Call for Inpatient and Reporting teams

Projects:

oElate Trauma Service project(Case Mananagement)

oAVS for secondary Language

oInterdisciplinary Print group project

oOB/GYN Dashboard Build

oGo-live support for urgent care

oGo-live build and support for 2 new UF health Hospitals.

Beth Israel Lahey Health

Mount Auburn Hospital/ Harvard Medical School

Cambridge, MA

Epic ClinDoc/Stork Analyst & Trainer 12/2019- 9/2019

• Trainer Role:

- Trained nursing staff on Epic workflow (Staff RN, Dialysis RN)

- Trained ancillary staff (PCA, PCT, Students)

Analysts’ Role:

- Case Management

- Build as needed

- Work with other Analysts to define/build Epic workflows

- Collaborate with others Epic teams to investigate issues/ build in relation to. ClinDoc module

- Monitoring of incident queue for Epic issues

- Provided on-call for ClinDoc team

COMMUNITY HOSPITAL, Munster, IN 07/2009-11/15/2019

EPIC Clinical Documentation Analyst Sep 2014- present

·HOD Build and Training/ HOD Committee

·Flowsheet Build

·MAR Build

·Navigator build

·Smart text, Smartphrases, Smartlist, Smartlinks

·Building reports and report group

·Familiar with building reports from reporting workbench

·Training of new build to end users

·Handled Helpdesk issues and provided on-call service.

·BCA

·Projects/Committees

oAnticoagulation Clinic

oClinical Case Management

oRehab Services (PT, OT, SLP)

oDiabetes services/ Diabetes Committee member

oCardiology screening clinic for PVD

oBehavioral Health

·Provided support for Go-Live/Upgrades

o2013,2014,2015,2016,2017,2018,2019

EPIC Willow Principal Trainer/Analyst Jan 2011-Sep 2014

·Willow Build in various projects

oERX build.

oDashboard builds.

oLMA substitution

oSecurity Profiles for Pharmacy Staff

oPharmacy Navigator Build

oSmarttext, Smartphrase

·Handled Helpdesk Tickets

·Willow Principal Trainer

oBuilt Patient/Providers in MST

oResponsible for set-up up training classes

oAdministered proficiency assessments and class evaluations.

oProvided curriculum updates, tip sheets.

·Actively supported operational areas at Go-Live and Upgrades

o2010, 2011,2012,2013

o

Manager- Pharmacy Technician 7/2009-12/2010

Oversee the daily operations of Pharmacy Department Technician staff and work with

Director of Pharmacy to accomplish departmental goals and objectives.

Assist with development and maintenance of departmental policies and

procedures, goals, quality assurance programs and standards

Prepare work schedules, assign personnel, evaluate work performance, and give

recommendation for personnel actions as needed.

Attend management meeting, department quality enhancement meeting,

participate in workflow committees.

Conduct meetings and training on new processes and optimization units/tools

Staff as needed

OMNICARE INC, Cincinnati, Ohio 7/2005- 8/2008

Operations Supervisor - Pharmaceutical Operations

Responsible for all aspects of day-to-day operations of pharmaceutical handling and

shipments to hospitals, hospice and nursing facilities. Monitored accuracy and workflow

of the fill process and mixture staff. Investigated and tracked any errors. Recruited, hired, trained, scheduled and managed a staff of 50 team members. Developed education programs, policies and procedures for operations staff. Evaluate staff every 90 days and annually. Identified areas for possible improvement and implemented processes to enhance performance and service. Mentored and coached teams to maintain appropriate production goals. Worked closely with the upper management and customer Service department to resolve any customer concerns. Complied with all federal and state guidelines and regulations; maintained strict confidentiality in records management, on call 24/7.

COVERAGE INC., Chicago, Illinois 6/1997-6/2005

Senior Pharmaceutical Technician / Operations Supervisor

Reported directly to the company owner and assisted with daily operational responsibilities.

Solicited and recruited hospitals, oncology care centers, home health / infusion centers.

and other healthcare facilities for providing pharmaceutical needs. Worked closely with

pharmaceutical representatives, physicians and nursing personnel.

LICENSES / CERTIFICATIONS

Epic ClinDoc Certification

Epic Willow Certification: proficiency

Licensed Pharmacy Technician, Indiana #67015695A

Licensed Pharmacy Technician, Illinois #049-110587

PTCB (Pharmacy Technician Certification Board) Certified #4701-0109-0263-129.

Certified CPR and Emergency Cardiac Care Provider

EDUCATION

NORTHWESTERN UNIVERSITY, Evanston, Illinois 1997 BS Biological Sciences

SOUTHERN ILLINOIS UNIVERSITY, Carbondale, Illinois 93/94 General Studies

U.S NAVAL SCHOOL OF HEALTH SCIENCES,Portsmouth,VA 89/90 Medic/Pharmacy

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