Experienced Operations Lead with Frontline Expertise
Resume:
Aeisha Grainger
Louisville, KY *****
**************@*****.***
Work Experience
Operations Manager
CVS Health-Louisville, KY
June 2022 to Present
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 1. Customer Service
Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Pharmacy Technician
Walgreens-Louisville, KY
January 2021 to August 2022
Put up prescription
Fill the prescription
Run the drive thru
Run the front counter
Answer phone calls
Make phone calls follow ups to customers
Put up medicine on shelves.
Scheduler
Robert Half-Louisville, KY
August 2020 to January 2021
Schedule inspections for roofs and homes or businesses that had been damaged by storms thru a call center ladder now that contracted Thur the company. Front Desk Associate
Holiday Inn-Brooks, KY
May 2019 to July 2020
Check guest in an out and help guest with request answer phones Sales Representative
Highland Reserve-Louisville, KY
August 2018 to April 2019
Sale internet services by going door to door of homes and businesses Sales Assistant Manager
Acceptance Now-Louisville, KY
June 2017 to August 2018
Sale the program to have people come in and rent Thur us Thur a rent to own lease agreement and make collection calls to get money form customers and do paperwork and bank runs and answer question concerning the lease agreement
Security Officer
Securtias Security USA-Louisville, KY
September 2016 to June 2017
watch cameras check ids weigh in and out meat
Assistant Operations Manager
Dollar Tree-Louisville, KY
July 2015 to September 2016
audits, deposit audits
Open and close the store scheduling, hiring and firring people cashier run the register as needed do go backs which is putting stuff back recovering the store do damages do deposit at end of night and take to the bank file paperwork every night count the safe at the beginning of shift Cashier
McDonald's-Madison, IN
May 2015 to July 2015
Cashier
Education
High school diploma
Salem High School-Salem, IN
August 2012 to May 2015
Skills
• Door-to-Door Experience
• Customer service (4 years)
• Supervising experience
• Cash Handling
• Sales
• Guest relations
• Criminal justice skills (2 years)
• Computer Operation
• Administrative experience
• Windows
• Hotel experience
• Pharmacy Technician Experience
• English
• Security
• Communication skills
• Customer service
• Microsoft Office
• Organizational skills
• Time management
• Account management
• Microsoft Powerpoint
• Microsoft Word
• Microsoft Excel
• Front Desk
• Hospitality
• Microsoft Outlook
• Computer skills
• Assistant Manager Experience
• Guest Services
• Front desk
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