Customer Service & Operations Supervisor
Resume:
Melissa Mendoza
Highly motivated, supervisor professional with over 5 years of customer service experience including being able to work in a fast paced environments. Exceptional ability for managing information and staff.
Yuba City, CA 95993
*****************@*****.***
My goal is to acquire a position with a growing company where I am able to utilize my previous work experience in order to advance within the company. Authorized to work in the US for any employer
Work Experience
Merchandiser
Dbi Beverage-Chico, CA
December 2018 to Present
My duties as a merchandiser are to ensure all shelves and coolers are filled in a fast and efficient manner daily. Also to ensure customer satisfaction by helping with any questions or needs. To break down loads and neatly fill backstock. Lastly to manage my time efficiently to ensure all stores are worked and shelves are filled
Sorter/Packer
Amazon-Sacramento, CA
November 2017 to Present
My duties at Amazon are to sort individual items into bins and also to rebin items so that packers are able to get to them easily for a fast and efficient packing. I am to maintain a productive and fast pace so work is constantly being produced for my fellow workers. Frieght Handler
WinCo Foods-Yuba City, CA
April 2016 to February 2017
My tasks as freight stocker at winco foods were to assist customers with any questions/needs/wants to ensure customer satisfactory. Also to break down multiple pallets and dropping cases in their designated area daily. Most importantly to make sure all shelves were completely stocked and rotated in a fast and efficient manner. Cleanliness, speed, and organization are important factors in being successful in this position.
District Manager
Appeal Democrat-Marysville, CA
February 2014 to January 2016
My position as district manager at the appeal Democrat required me to do monthly billing which included paying or charging independent contractors for their monthly services delivering papers. Also to learn and train any new carriers on routes assigned to my designated district. To ensure customer satisfactory within my district while providing a safe work environment for over 30 independent contractors. To resolve any and all situations that involved unhappy customers. Also to renew yearly contracts with carrier to ensure route coverage. With this position I acquired 2 years of office experience. Shift Supervisor
wendys crew member-Yuba City, CA
March 2011 to May 2014
My position as shift supervisor required me to close/ open the store while being in charge of a 7-12 person crew daily. My tasks also included daily papework including entering hours, pay, and store profit. Most importantly to ensure customer satisfactory.
Usher
Cinemark-Yuba City, CA
February 2010 to April 2011
Constant customer service assisting customers to the correct theatres and Ensuring cleanliness of all theatres after showings and free closing.
Education
High school or equivalent
Yuba City High School - Yuba City, CA
August 2005 to May 2009
Skills
• Management (4 years)
• Customer Service (6 years)
• Billing (1 year)
• Payroll (3 years)
• Stocking (1 year)
• Clerical (2 years)
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