Operations Leader with Training Expertise
Resume:
TABITHA DERYKE
Kalamazoo, MI
******.*******@*****.***
KEY SKILLS —
EXPERIENCE
Time Management
Leadership
Inventory
Money Management
Customer Service
& Retail Operations
Analytical Thinking & Problem-Solving
Adaptability
Resilience
Detail-Oriented
Initiative-Driven
Teamwork & Collaboration
Custodial & Maintenance Services
Hospitality & Culinary Services
Staff Management & Training
2021 - Present
Burger King - Carols • Kalamazoo, MI • Supervisor
●Manage daily operations and supervise staff to ensure excellent customer service.
●Oversee inventory, cash handling, and quality control.
2018 - 2021
Pancheros Mexican Grill • Kalamazoo, MI • Manager
●Managed team performance, scheduling, and financial transactions.
●Provided exceptional customer service and handled escalated issues.
2016 - 2018
Moe’s Southwest Grill • Kalamazoo, MI • Manager
●Supervised restaurant operations, trained employees, and managed inventory.
2013 - 2015
Wendy’s • Kalamazoo, MI • Customer Service/ Training Manager
●Trained and led teams in customer service protocols and food safety.
●Ensured a clean, efficient, and customer-friendly environment.
EDUCATION & CERTIFICATIONS
Access For All Apprenticeship Readiness Training Program, June 2025
WDI Trades Lead, Asbestos, and Silica Certification, June 2025
Trades Futures Apprenticeship Readiness Program, June 2025
Green Construction 1st Year Apprenticeship
Momentum Workforce Development Program, Urban Alliance, March 2025
Prime For Life Program, Prevention Works
Opioid Overdose Response Certification, Kalamazoo County Government
Serve Safe Certification, KVCC
Business & Computer Basics, KVCC
Robotics & 3D Printing, KVCC
VOLUNTEER EXPERIENCE
St. Vincent DePaul, Kalamazoo, MI, Stocking
Step Above Learning Center, Kalamazoo, MI, Aid
First Impressions, Kalamazoo, MI, Stocking/Retail
Drop-In Center, Kalamazoo, MI, General Maintenance
Comstock Community Center, Comstock, MI, General Cleaning
Alano Recovery, Kalamazoo, MI, Maintenance/Cleaning
Eastwood Recovery, Kalamazoo, MI, Maintenance/Cleaning
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