Detail-Oriented Remote Administrative Professional

Whitney Manuel

Remote United States

Phone: 219-***-**** Email: ***************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented professional with extensive experience maintaining accurate records, tracking data, generating reports,

and supporting operational workflows across regulated environments. Brings strong transferable skills in data accuracy,

documentation management, confidentiality, and administrative support. Proven ability to work independently, meet

deadlines, and ensure data integrity in remote, mission-driven organizations.

CORE SKILLS

Data Entry & Validation • Record & Documentation Management • Microsoft Excel, Word, Outlook • Google Workspace• Jira, Confluence, Azure DevOps • Reporting & Metrics Tracking • Confidential Information Handling • Process Coordination • Time Management • Remote Work

Relevant Experience (Transferable Skills)

SCRUM MASTER – WELLS FARGO BANK FEB 2024

• Maintained high data integrity within tracking and reporting tools

• Ensured accurate and timely documentation of team activities

•Supported reporting strategies to provide leadership visibility into operations

SCRUM MASTER – PNC BANK JAN 2023 – SEP 2023

• Maintained and updated project records, documentation, and tracking data across internal systems

• Entered, validated, and organized data to support reporting and operational visibility

• Generated routine status and metric reports for leadership review

• Ensured accuracy and consistency of information across Jira, Confluence, and ServiceNow

• Handled sensitive project and vendor information with professionalism and discretion

SCRUM MASTER – AETNA HEALTH AUG 2020 – DEC 2022

• Documented team updates, action items, and records with a high level of accuracy

• Tracked data related to schedules, metrics, and project progress

• Prepared and distributed written reports and documentation for stakeholders

• Maintained organized records and ensured data integrity across systems

• Supported compliance and confidentiality requirements when handling sensitive information

SCRUM MASTER / PROJECT MANAGER – TESCO JUN 2016 – AUG 2020

• Tracked and maintained accurate team metrics, documentation, and records

• Updated internal systems to ensure current and reliable data

• Supported administrative workflows by organizing files and reports

• Ensured consistent documentation standards across teams

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