Operations & Customer Service Professional
Resume:
Udoka Gaedchens
Memphis, TN *****
**************@*****.***
SUMMARY:
Desire an opportunity to use my certification and experiences in the workforce and life alike, to provide superior service to customers.
EDUCATION:
Bachelor of Science, Biochemistry – University Of Port-Harcourt, Choba, Rivers, Nigeria EXPERIENCE
Coil Shop Expert - Carrier Corporation, Collierville, TN January 2022 – Present Seasonal Personalization Associate, Williams Sonoma, Olive Branch, MS November 2021- December2021
Amazon Associate - Amazon, Memphis, TN December 2020 – October 2021
• Inbound dock
FedEx Express, Memphis, TN January 2020 – July 2020
• Customer Service
• Material Handler
• Make sure customers’ orders are processed, packaged, and shipped in a timely manner Seasonal Merchandising Flex Associate – Macy’s, Memphis, TN November 2019 – January 2020
• Customer Service
• Put merchandise in place for customers’ shopping needs
• Make sure customers' orders are processed, packaged, and shipped in a timely manner Textile Printing Operator – Langston Companies, Inc., Memphis, TN May 2018 – November 2019
• Worked as Machine Operator in a high-volume manufacturing facility
• Multi-Tasking
• Clean work area
Certified Homeschool Teacher – Lighthouse Christian Academy, Hendersonville, TN May 2003 – December 2016
• Followed curriculum for school guidelines
• Planned and organized daily duties
• Prepared lesson plans
Certified Health, Fitness and Beauty Consultant with Natural Remedies -- Dazzle, Port-Harcourt, Rivers, Nigeria August 2011 – December 2016
• Cosmetology
• Nutritionist and Dietitian
Chief Operating Officer/ Purchasing Manager – Buikason Enterprises Nigeria Ltd., Port-Harcourt, Rivers, Nigeria February 1999 – September 2001
• Book-Keeping
• Budget Management
On initial investment of $1,200 turned $15,000 profit in four months Operating Officer – Buikason Enterprises Nigeria Ltd., August 1994 – February 1999 Port-Harcourt, Rivers State, Nigeria
• Successful labor management
• Productivity
• Ensured customer satisfaction
Procurement / Purchasing Manager - Buikason Enterprises Nigeria Ltd., February1994 – February 1999 Port-Harcourt, Rivers State, Nigeria
• Retail Management
• Evaluated suppliers, products and services
• Negotiated contracts
• Ensured approved cost-effective purchases
• On initial investment of $100 turned $71,000 profit in five years Recruiting and HR - Buikason Enterprises Nigeria Ltd., . June 1994 – February 1999 Port-Harcourt, Rivers State, Nigeria
• Hired qualified applicants
• Made sure all paperwork of hired candidates are navigated successfully from day one Payroll and Book-Keeping - Buikason Enterprises Nigeria Ltd., January 1991 - February 1997 Port-Harcourt, Rivers State, Nigeria
• Paid employees in timely fashion
• Recorded daily transactions
• Ensured accurate financial records throughout the year SKILLS:
• Ability to Handle Adversity and Problem solve
• Leadership Skills
• Basic Computer Skills
References available upon request
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