Availability to Start ASAP - Bilingual Administrative/Client Services
Resume:
Pauline Montanez
Mesa, AZ *****
***********@*****.***
Professional Summary
Fluent Bilingual/Spanish/English
License Number Active 15319368 Previous license 956141 Work Experience
Housekeeping Supervisor
John Conover-Mesa, AZ
September 2017 to Present
• Cleaning of R and B Residential Homes Townhomes and Luxury Homes prepare for new and upcoming Prospects.Check in and Check outs.
• Moping,Windows,Washing,Make beds,Clean
bathrooms,Vacuuming,Sweeping,Refrigerator,Dishwasherand Oven cleaning
• Conducted regular inspections of guest rooms to ensure adherence to cleanliness standards and promptly addressed any issues or deficiencies
• Managed inventory of cleaning supplies and equipment, ensuring an adequate stock level at all times while minimizing waste
• Coordinated deep-cleaning projects and renovations, ensuring minimal disruption to guests CSR
Maximus-Phoenix, AZ
February 2025 to January 2026
Contract work Call Center for Inbound calls for Health Market consumers in Open Enrollment applications Insurance Agent
Freeway Insurance Services America, LLC-Phoenix, AZ March 2020 to January 2025
Originally Began in 2012 to 2020 Took break after a Divorce Began as a CSR then got promoted to Manager
Handled busy office traffic for All Insurance needs from quoting NB,RN,RW, Add on's,Endorsements, Uploading payments,DMV verifications, Balancing Daily,Open and Closing office Education
Accounting (College)
Lamson Jr College
July 1989 to August 1990
Started Prerequisite courses
General Studies (High School)
Tolleson Union High
May 1984 to September 1988
Skills
• Cisco systems
• Organizational skills
• Appointment scheduling
• FSC,Quomation and Ezlx system, Quick Book
• Front desk
• Phones
• Cross selling
• Faxing Documents
• Typing 55wpm
• Scanning and Emailing Documents
• Time management
Certifications and Licenses
15319368
July 2024 to January 2028
Personal Lines License
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