Dynamic Customer Service & Ops Assistant
Resume:
Conway, Ar *****
**************@*****.***
Za’Myiah Hawkins
SKILLS
● Communication Skills
● Problem-solving
● Adaptability
● Relationship Building
● Patience
● Proficient in Microsoft Office
EXPERIENCE
Amazon,Little Rock LT1 — Fc Associate
September 2025 - PRESENT but it’s closed down now.
● I worked at Amazon as a FC Associate and had to fulfill certain requirements in order to meet expectations. Pick, stow, and pack customer orders using handheld scanners while maintaining high accuracy and meeting productivity quotas.
● Process incoming inventory by unloading trucks, scanning items, and organizing products into designated storage locations.
● Prepare shipments by labeling, sorting, and palletizing packages for carrier pickup.
● Follow strict safety guidelines, maintain a clean, organized work environment and make sure you go at a fast pace. This was a job where you had to be focused and go quickly to scan and put the package in the pod.
It’s fashion,West Helena — Volunteer
January 2019 - 2022
● Assisted in managing store inventory by organizing and updating product displays, ensuring stock levels were maintained, and helping to prepare for upcoming promotions. Additionally, provided personalized support to customers as they selected outfits, offering style advice and recommendations to enhance their shopping experience.
● Took initiative in keeping the store clean and well-organized, regularly tidying up merchandise and common areas to create an inviting environment for shoppers. EDUCATION
Arkansas Connection Academy, Little Rock — High School Diploma August 2024 - June 1 2025, Little Rock, Ar
Volunteer
Kipp Delta Public School – 2020-2024
● I assist teachers in transforming school events and special holidays into unforgettable celebrations.
● Also, in 2021 I was helping kids that got a disability or learning disability.
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