Implementation and Analytics Professional with Client Focus

Casey Johnson

320-***-**** *****************@*****.*** 12254 Sherburne Avenue, Becker, MN 55308 Related Experience

Implementation Developer June 2023 - June 2025

Smart Data Solutions Eagan, MN

● Spearheaded end to end implementation of new client workflows by collecting and refining business requirements, development and testing of design, and monitoring workflow routing upon release

● Led client meetings to provide project status updates, troubleshoot existing issues, and suggest and develop new processes to solve pain points

Account Management Programmer March 2021 - June 2023 Smart Data Solutions Eagan, MN

● Worked with clients to maintain and debug their workflow via Hubspot ticketing system

● Led client meetings to provide project status updates and completed projects to increase productivity and efficiency for client workflows

Associate Advanced Analytics Analyst October 2019 - March 2020 Medtronic - Rice Creek Campus Fridley, MN

● Processed and decoded hundreds of lines of JSON file data into a readable format across multiple file directories simultaneously

● Compiled the processed data into .csv format and graphs

● Programmed an Excel document to provide user’s guidance based on their input IT: Innovation Lab Intern June 2019 - August 2019

Deluxe Corporation Shoreview, MN

● Gathered and revised business requirements

● Developed and automated integration between Salesforce and Qualtrics to build a feedback loop between customers and call support agents

● Coordinated with multiple teams on the transference of data to be able to reach the end-user

● Improved the current system of collecting customer feedback by decreasing workload up to 3 hours per month

WISE Computer Science Intern May 2018 - May 2019

Medtronic - Rice Creek Campus Fridley, MN

● Sole developer of a demo patient programmer application for Android and Apple smart devices

● Integral input to User Interface (UI) design and development of application wireframes

● Edited current Medtronic UI code to develop user screens Education

Bachelor of Science, Mathematics May 2020

Bachelor of Science, Computer Science December 2020 College of Science and Engineering, University of Minnesota - Twin Cities Minneapolis, MN Leadership

Technology Administrator

Science and Engineering Student Board (SESB)June 2019 - April 2020

● Accountable for website maintenance and updates

● Improved efficiency across SESB hosted events

Skills

Languages: Java, Python, C, C++, HTML/CSS, SQL

Software: Android Studio, Microsoft (Word, Excel, Powerpoint), R, Salesforce, Wordpress, Xcode Soft Skills: Adaptability, Great Work Ethic, Integrity, Problem-Solving, Quick Study, Team Player

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