Unit Secretary with Medical Billing Expertise

Sarah Butler

© **************@****.*** — J 334-***-**** @ Lake JACKSON, Tx 77566

PROFESSIONAL SUMMARY OBJECTIVE

Energetic and dedicated Unit Secretary with strong expertise in medical billing, patient charting, chart maintenance, and appointment scheduling to

support efficient and high-quality patient care. Highly detail-oriented and hardworking, with a proven record of effectively training and developing team

members. Proactive in driving superior performance within the healthcare environment and consistently recognized for a positive, service-focused

attitude that enhances both patient experience and staff collaboration

PERSONAL EXPERIENCE

FLOWERS HOSPITAL DOTHAN, AL

UNIT SECRETARY 11/2023-06/2024

* Maintained accurate and up-to-date records, including medical histories, test results, and other essential patient information.

* Assisted nursing staff with administrative tasks such as appointment scheduling, supply ordering, and chart preparation.

* Prepared documents for review and signature by authorized medical personnel.

‘* Supported the patient admitting process by completing required forms, obtaining signatures, and verifying insurance coverage.

* Processed physician orders with meticulous attention to accuracy and completeness prior to submission and approval.

FLOWERS HOSPITAL DOTHAN, AL

UNIT SECRETARY 01/2023-06/2024

* Provided direct support with activities of daily living, including bathing, dressing, and grooming to promote patient comfort and well-being.

* Performed routine vital sign assessments and accurately recorded all findings

* Documented patient care services and observations in designated charting systems in a timely and compliant manner.

* Reported any changes in patient condition to the supervising nurse or physician to ensure prompt intervention.

* Educated patients on self-care techniques to help maintain their independence and support long-term health management.

PERLMAN CLINIC SAN DIEGO, CA

REFERRAL COORDINATOR 06/2025-12/2025

+ Coordinated patient referrals by obtaining necessary documentation, verifying insurance coverage, and ensuring compliance with provider and

insurance requirements.

+ Communicated effectively with patients, providers, and specialists to schedule appointments and facilitate seamless continuity of care.

+ Maintained accurate records of referral statuses, authorizations, and follow-up actions within electronic health record (EHR) systems.

+ Reviewed incoming referral requests for completeness and accuracy, promptly resolving missing or incorrect information.

+ Ensured timely processing of prior authorizations and medical necessity documentation to prevent delays in patient services.

+ Collaborated with clinical teams to clarify referral needs, required diagnostics, and specialty-specific criteria.

EDUCATION

DOTHAN HIGH SCHOOL DOTHAN, AL DOTHAN TECHNOLOGY CENTER DOTHAN, AL

HIGH SCHOOL DIPLOMA HIGH SCHOOL DIPOLMA

06/2022 06/2022

CERTIFICATIONS

Currently certified in Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR), demonstrating strong foundational life-saving

and emergency response skills. Previously held an active Certified Nursing Assistant (CNA) license and am currently preparing to renew

the certification to further enhance clinical competency.

LANGUAGES

« ENGLISH ADVANCED « Espafiol: ELEMTARY ¢ RUSSIAN ELEMATARY

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