Administrative Support & Medical Office Assistant

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KATELYN JENKINS Phone: Email: *********@*****.*** 540-***-****

Profile

Detail-based extensive service. tasks oriented medical by applying and and knowledgeable healthcare strong multitasking experience professional and dedicated skilled organizational to at optimal completing abilities. patient patient-Independent care facing and customer and worker office- with Technical Skills

Microsoft setting applications. Office Suite of applications including Word, Excel, PowerPoint and Outlook; Adobe; other hospital Professional Skills

Customer management; procedures. service; electronic team building; health records staff training; and benefit appointment plan understanding; scheduling; infectious inventory control and supply and aseptic Professional History

Certified Medical Assistant

Leesburg Sterling Family Practice June 2025 to Present

• • • • • Assisted and Supported experience related Served patient Administered and Prepared and documenting adult patient as concerns. education providers exam immunizations. a evaluation to clinical safety assist vaccines rooms, comprehensive when standards. in resource with a and assisted and family ear, ear treatment medications nose, for irrigations, practice with ENT-medical and minor of related throat setting common per throat histories. procedures, provider visits, cases by cultures, ENT rooming presented. assisting orders, conditions and sinus patients, maintained providers including complaints, by obtaining applying with routine infection and procedures prior vital hearing- childhood control signs, ENT and Property Manager

Lewynn Properties LLC Sept 2023 to June 2025

• • • Managed short-Applicant for Lease prepared prospective term Management: Cleaning and Screening: rental executed residents, properties, Operations: Facilitated Conducted lease ensuring agreements, ensuring Scheduled, the thorough selection compliance timely and background coordinated, process turnover ensured with rental for checks compliance. and and long-criteria adherence supervised term and reference and rental to minimizing cleaning quality residents, verifications teams standards. risk. for Page 2 of 2

Certified • Operational satisfaction term Medical rentals. and Efficiency: Assistant operational Streamlined productivity, property particularly management in handling processes high to turnover enhance for tenant short- Valley Health Medical Center April 2014 to Sept 2023

• • • • • • • • • • • Recognized Health various Work correspondence Acknowledged Valley Review eligibility customer. Facilitate completing requirements medical financial, Provide to Anticipate surgeries Receive orders Promote patients Coordinate Arrange admission ensure with Health. team before pre-ad-and administrative necessity with surgeries office biographic patient and patients and and surgeons internal hoc prescriptions the for admissions track for their procedures they have provide consent efficiency for reports. providing patient telephone to access criteria. medical with coverage staying are diverse the been advisors needs and explanation depleted. health admission forms. support surgical and to met; demographic by and excellent and up Conduct supplies etiquette, Valley and needs. prior admissions coordinating to to benefits refills review record provide resolve and center, date Health to and of clerical patient by with analysis their data on of insurance patient registration plan. monitoring information. disputed confirming instruments medical to current services patient entry charts, appointment. ascertain interviews, and of biologicals administrative healthcare skills, coverages diagnoses technology health pharmacies. completing through levels process; times and and and in benefits and supplies verify and with person scheduling for and and and ensuring being insurance test submitting compiling patients assistance requirements insurance insurance procedures claims or results as offered by needed preauthorization patient telephone, and and forms and replenishment plans coverage to in for preparing develop the during the preparing to appointments; and appropriate and the Valley through to helping and office options collect Certifications

• • • CMA PT First - Phlebotomy Aid/- Certified CPR Medical Technician Assistant Education

• Lord Fairfax Community College; Certified Medical Assistant 06/2014

• • Warren Skyline High County School Beauty School; Cosmetologist 02/06/2010 2009

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