Hard-working, Loyal Security & Customer Service Pro
Resume:
JAVON D. FRANKLIN
Richmond, CA *****
******@******.***
PROFESSIONAL SUMMARY
Reliable and detail-oriented professional with experience in customer service, commercial flooring, and security operations. Strong background in public safety, access control, and customer satisfaction. Known for punctuality, teamwork, and maintaining a high level of alertness in fast-paced environments.
CORE SKILLS
• Customer Service & Public Interaction
• Safety & Security Awareness
• Access Control & Surveillance Monitoring
• Attention to Detail
• Teamwork & Communication
• Time Management & Punctuality
• Multitasking & Problem Solving
PROFESSIONAL EXPERIENCE
Allied Universal Security Services — Richmond, CA
Amazon Security Guard
November 2022 – January 2025
• Conducted hourly foot patrols throughout parking lots and building facilities
• Monitored alarm systems and surveillance cameras
• Managed badge access and controlled entry points
• Maintained a high level of alertness to ensure safety and security of personnel and property
Anderson’s Commercial Flooring — Oakland, CA
Floor Installer
June 2019 – July 2020
• Installed hardwood flooring in commercial environments
• Transported materials to designated job sites
• Communicated with customers to ensure satisfaction and quality results
Raley’s — San Pablo, CA
Courtesy Clerk
May 2016 – June 2018
• Provided excellent customer service and assisted shoppers as needed
• Bagged groceries efficiently while maintaining product care
• Performed janitorial and cleanliness duties to maintain store standards
EDUCATION
El Cerrito High School — El Cerrito, CA
High School Diploma
August 2014 – June 2018
CERTIFICATIONS
• BSIS Guard Card — License #G6575227
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