Restaurant & Dining Services Director with 40+ Years Experience
Resume:
Claudio Russo
High energy and dedicated individual full of passion and high standards!
Rochester, NY 14612
*********@*******.***
Professional Summary
I have over 40 years of work experience, with attention to detail, Merchandising, Ordering, Inventory, Food Safety, Developing Others, Sales, Customer Service, Budgets, and Professional Conduct. I am a Passionate individual that cares for people while focusing on the communicating and working towards the mission/vision at hand.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Director of Restaurants and Cafes
Campus Auxiliary Services-Geneseo, NY
November 2023 to Present
Provide an outstanding experience for students, Faculty, and Staff while serving fresh meals that are not only comforting but also nutricious.
Inspire and motivate staff members to make the experience fun, rewarding, memorable while allowing them to grow and allow their talents to shine.
Building sales through creative menu planing along with fresh ingredients, that are seasonal and sustainable.
Responsible for growing retail sales by creative merchandising-affordable pricing, and strategic growth projections. Menu Development-Foodsafety-Staff Development- Sustainability- Financials & Budgets for a 19million dollar revenew on a yearly basis.
Asst. Director of Dining/Shops
University at Buffalo - SUNY-Buffalo, NY
October 2022 to November 2023
Development and Supporting the current staff for CDS, with the main focus of Commissary (daily production for entire campus), Catering/Concessions, Vending, Coffee Shops and Dining Halls/Retail Dining.
Projection of Budgets, P&L, work closely with GM's to control Payroll, Purchasing, Remodels, Merchandising, and work with HR on Union and Student hiring and Scheduling. Overall responsible for $13,000,000 in revenue per semmester. Director of Dining Services
St Johns Meadows-Rochester, NY
May 2021 to June 2022
Creating a family atmosphere for all residents and employees that make everyday a very memorable experience. Oversee the daily dining operation for 400 Residents of Independent living. Manage and Develop 48 employees that work in main dining room, Café, and the Market Retail store. Manage the P&L, Payroll, and maintaining an inventory of the necessary equipment and smallwares to provide a high standard of service.
Education
Associate's degree
MCC
August 1980 to May 1982
Skills
• Quality Control
• Food Service Management
• Food Production
• Operations management
• Kitchen Management Experience
• Payroll
• Order Management System
• Merchandising
• Hospitality
• Budgeting
• Profit & Loss - Budgets
• Conflict management
• Restaurant experience
• Union Management/Interaction.
• Mentoring Staff
• Kitchen management
• Attention to detail.
• Leadership
• HACCP
• Quality control
• Mentoring
• Menu planning
• Retail Sales
• Tri-lingual. Fluent reading and writing in English, Italian, and Spanish.
• Managerial Courage
• Labor Cost Analysis
• Menu Planning
• Purchasing
• POS
• Food Safety
• Customer Service
• Driving
• Restaurant Management
• Supervising experience
• Phone Etiquette
• Production planning
• Microsoft Office, Excel, Power Point
• Inventory Control
• Customer service
• Sales
Languages
• English-Spanish-Italian - Fluent
Certifications and Licenses
American Heart Associatio - CPR & First Aid
June 2023 to Present
Food Handler Certification
Contact this candidate