Customer-Focused Team Leader
Resume:
Joshua Nichols *** Farmwood Dr.
Statesville, NC *8625
**************@*****.***
DOB- 06/16/2006
EXPERIENCE
Statesville Country Club, Statesville, NC — Shift Leader 2025-Present
Shift Leader of Cart Attendants at Statesville Country Club. As well as a pro-shop attendant. Responsibilities Include:
● Scheduling tee times.
● Answering phone calls.
● Serving members.
● Assisting members with their golf carts and golf clubs.
● Cleaning golf carts
● Picking the driving range.
● Stocking the driving range.
● Cleaning golf balls.
● Assisting the country club staff.
● Supervising the cart attendants.
● Served with banquet staff assisting with guest service and maintaining the buffet.
Eric D. Fausnight Plumbing Inc. — Plumber’s Assistant 2025-2025
Assistant plumber for Eric D. Fausnight Plumbing Inc. Responsibilities include:
● Assisting head plumber.
● Basic plumbing.
● Manual Labor.
● Customer Service.
● Cleaning.
Parking Management Company — Valet
2024-2024
Valet at Springhill Suites-Uptown Charlotte
Responsibilities include:
● Parking guests’ vehicles.
● Retrieving guests’ vehicles.
● Assisting guests with baggage.
● Customer Service.
● Maintaining a clean and orderly environment.
SKILLS
Welding
Golf
Leadership
Food and Drink Service
Customer Service
Cashiering
Teaching
Counseling
Artist
AWARDS
Good Conduct Ribbon - Good
conduct in the AFJROTC
program.
Service Ribbon - Service
hours in the AFJROTC
program.
Activities Ribbon - Activity
participation in the AFJROTC
program.
LANGUAGES
English
Spanish (Rudimentary)
Petroleum Service & Calibration Inc., Denver, NC — Testing Technician
2024-2024
Apprentice testing technician at Petroleum Service and Calibration Inc. Responsibilities include:
● Assisting lead technician.
● Conducting state compliance tests on fuel equipment.
● Reporting issues with equipment.
● Fixing issues with equipment.
Statesville Country Club, Statesville, NC — Cart Attendant 2023-2024
Cart Attendant at Statesville Country Club. Responsibilities include:
● Assisting golfers with their golf carts and golf clubs.
● Cleaning golf carts.
● Picking the driving range.
● Stocking the driving range.
● Cleaning golf balls.
● Assisting the pro shop staff.
● Assisting the country club staff.
● Supervising the part time employees.
C.Y.I.A, Statesville, NC — Teacher
2023
Taught at C.Y.I.A (Christian Youth In Action), an organization that ministers to children. Responsibilities included:
● Teaching Bible lessons.
● Teaching songs, memory verses, rules and other parts of the club.
● Counseling children.
● Assisting fellow team members.
Dunkin’, Statesville, NC — Crew Member
2022
Crew member at Dunkin’. Responsibilities included:
● Taking orders over the counter and in drive-thru.
● Preparing drinks.
● Preparing food.
● General cleaning.
Flock Ministries, Statesville, NC — Volunteer
2021-22
Served county Department of Social Services in conjunction with South River Baptist Church. Responsibilities included delivery and assembly of critical household needs for children at risk.
The Hope Chest, St. George, UT — Volunteer
2020
Worked at a retail store that funds local pregnancy care centers. Responsibilities included:
● Stocking and organizing shelves.
● Cleaning store.
● Receiving & unloading donations.
● Customer support loading furniture.
AFJROTC, St. George, UT — Cadet, Technical Commander 2019-2020
Active participant in Air Force Junior Reserve Officer Training Corps. Was promoted to Technical Commander due to discipline, good conduct, and service hours. Additional activities were:
● Flag raising details.
● Community service projects.
● Team-building events.
EDUCATION
Zoe Preparatory Academy, Statesville, NC — Graduated 2022-2023
Homeschool
CrossN Christian School, St. George, UT — Previous Grades 2011-2021
Homeschool
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