JESSICA RUIZ
Round Rock, Texas *****-**** 347-***-**** **************@*****.***
PROFESSIONAL SUMMARY
Office Administrator and Recruitment Coordinator with extensive expertise in overseeing daily operations and facilitating comprehensive recruitment processes. Skilled in scheduling, maintaining records, streamlining workflows, and managing candidate sourcing and onboarding. Committed to boosting workplace efficiency, promoting teamwork, and ensuring seamless communication between management, employees, and job candidates. Meticulously organized, detail-oriented, and passionate about driving organizational growth through proficient administrative and recruitment strategies. SKILLS
• Scheduling appointments
• Communication and interpersonal skills
• Proficiency in Microsoft Office / Google
Workspace
• Attention to detail
• Paperwork processing
• Time management and multitasking
• Inventory coordination
• Problem-solving abilities
• Customer service
• Supply chain and logistics coordination
• ERP or inventory management systems
• Strong organizational skills
• Organizational skills
• Billing
• Data entry
WORK HISTORY
Office Services Administrator, 10/2024 - Current
FIREFLY AEROSPACE – Cedar Park, TX
• Coordinated office operations to ensure efficient workflow and timely completion of tasks.
• Managed inventory effectively, ensuring adequate stock levels were maintained to facilitate smooth daily operations.
• Assisted in the organization of company events, enhancing team engagement and collaboration.
• Developed and maintained filing systems to improve document retrieval efficiency and organization.
• Supported offboarding processes by coordinating departing employee photos and access changes Senior Licensing Coordinator, 09/2023 - 03/2024
Marsh & McLennan – Austin, TX
• Coordinated licensing documentation and compliance processes to ensure regulatory adherence.
• Managed tracking system for licenses, facilitating timely renewals and updates.
• Collaborated with internal teams to resolve licensing inquiries and improve workflows.
• Assisted in preparing reports on licensing statuses for senior management review.
• Streamlined data entry processes, enhancing accuracy and efficiency of license records. Operations Coordinator, 07/2020 - 06/2023
Imperial Dade – Hutto, TX
• Handled incoming calls, customer inquiries, and internal requests, ensuring prompt and accurate communication.
• Processed orders and coordinated with warehouse and logistics teams for seamless fulfillment.
• Monitored inventory, updated records, and conducted counts to maintain accurate stock levels.
• Prepared shipments by executing warehouse picks to meet delivery deadlines.
• Tracked deliveries, resolved issues, and provided updates to customers and sales teams. Customer Service Associate, 05/2018 - 11/2020
Yorkville Bagel – New York, NY
• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Handle cash responsibly, including making change and balancing drawers.
• Trained new associates on customer service protocols and operational procedures.
• Managed inventory levels, contributing to optimal stock availability for customers.
• Accurately process transactions using cash registers or POS system and keep the checkout area clean and organized.
Recruiter Consultant, 01/2015 - 04/2018
Elena's Employment Agency – New York, NY
• Collaborated with clients to identify hiring requirements and design effective recruitment strategies.
• Identified, evaluated, and interviewed candidates to align with specific client job needs.
• Built and nurtured relationships with candidates, offering career advice and interview preparation.
• Organized interview processes, facilitated offer negotiations, and supported onboarding activities.
• Kept detailed records in the ATS and monitored key recruitment metrics for reporting. EDUCATION
GED
BMCC - New York, NY
No Degree: Medical Billing & Coding, 05/2019
The Manhattan Institute - New York, NY
LANGUAGES
Spanish
Native or Bilingual
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