Operations Leader with Team & Logistics Focus
Resume:
Tammy Lynn Smith
Professional summary
Experienced and results-driven leader with a strong background in managing daily business operations and ensuring operational efficiency. Proven ability to effectively supervise teams, handle financial responsibilities including cash and deposits, and provide leadership to team members. Highly adaptable and proficient at multitasking and organization, with a comprehensive skill set ranging from specialized labor and forklift operation to providing compassionate care and delivering exceptional customer service.
Work history
Jitsu Logistics - Outbound Lead
Cranberry, PA
04/2025 - Current
● Managed a team of five employees, overseeing all outbound shipping operations and providing training for new staff.
● Ensured the quality control of all outbound shipments, verifying accuracy, completeness, and that products were free of damage.
● Coordinated communications with drivers and senior leadership to ensure smooth and efficient delivery processes.
Shirley Nunley - Private Duty Personal Care Assistant Pittsburgh, PA
10/2024 - 03/2025
● Provided comprehensive personal care and hygiene assistance, including bathing, grooming, dressing, oral hygiene, and incontinence care.
● Assisted with mobility and transfers, helping the client move in and out of bed, chairs, and with a walker.
● Managed household tasks and errands, including light housekeeping, laundry, and grocery shopping.
GetGo - Shift Manager
Cranberry, PA
05/2024 - 10/2024
● Provided administrative support to the store manager, assisting with scheduling, merchandising, and promotional activities. *************@*****.***
Pittsburgh, 15212
Skills
● Leadership & Team Management
● Problem-Solving & Conflict Resolution
● Customer Service & Communication
● Time Management & Organization
● Empathy & Compassionate Care
● Point of Sale (POS) Systems
● Inventory Management Software
● Dump Truck
● Forklift
● Manual Shifting Truck Operation
● Site Safety & Protocols (Asbestos,
Mastic, Flagging)
Education
08/2025
South College
Cranberry, PA
Associate of Applied Science: Surgical
Technology
in progress
01/1991
Oliver High School
Pittsburgh, PA
Diploma
01/1996
New Castle Vo-Tech
New Castle, PA
● Oversaw maintenance and safety protocols, promptly correcting equipment issues and ensuring a safe environment for all.
● Served as the first point of contact for problem resolution, effectively handling customer complaints, vendor delivery issues, and other operational concerns.
● Managed daily financial operations, including cash handling, deposits, and auditing lottery tickets and cigarettes.
● Monitored and adjusted fuel pricing by analyzing competitor rates, helping the store to remain competitive and profitable. Applebee's - Server
North Hills, PA
11/2023 - 05/2024
● Managed a section of tables and provided excellent service to guests.
● Took food and drink orders and ensured accuracy.
● Handled payments and managed cash.
● Collaborated with the kitchen and bar staff to ensure smooth service. Laborers Union Local 373 - Laborer
Monroeville, PA
06/2006 - 10/2018
● Performed specialized tasks, including asbestos removal, mastic application, and flagging, in strict adherence to all safety regulations and protocols.
● Executed demolition projects and performed final cleanup of worksites, ensuring all debris was properly disposed of.
● Participated in specialized mill outages, performing a variety of laborer tasks to support maintenance and repair operations. Nursing Assistant Certification
Certifications
Nursing Assistant Certification
. #HRJ#5bf00daf-f38e-4edb-852a-8350f0cd9f45#
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