Customer Service Professional
Resume:
Danielle Huerta
Phoenix, AZ. 85037
*********@*****.***
OBJECTIVE
Seeking to secure a challenging position as a representative taking consumers calls and helping them with their needs.
WORK EXPERIENCE
4/2025-12/2025
Altamed Monterey Park, CA
Driver
05/2021- 2/2025
San Gabriel Transit, El Monte, CA
02/2021 - 05/2021
Southland Transit, El Monte, CA
Studied and tested for class B. Obtained class B drivers license. Drove Bus for city of Baldwin Park express line.
02/2011 - current
San Gabriel Transit, El Monte, CA
Transport ADA passengers on assigned routes
Assist passengers board/exit vehicle safely which may include mobility devices.
Conduct pre-trip and post trip vehicle inspections.
Follow established safety procedures.
Ensure a clean and safe vehicle from start to finish of each shift.
Adhere to all California DMV laws.
Deliver excellent customer service.
Diffuse difficult situations.
Accurately document all trips.
Follow defensive driving techniques.
Properly account for all fares.
Comply with all attendance and uniform policies.
Have a Safety-First culture.
Worked in an office call center receiving calls, assisting customers with their transportation appointments.
EDUCATION
July 2017 – May 2018
El Monte Rosemead Adult School
High School Diploma
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