Versatile Customer-Focused Safety and Delivery Professional
Resume:
Helena Baxter
Fredericksburg, VA *****
******************@***********.***
Willing to relocate: Anywhere
Work Experience
Rural Mail Carrier
Post Office USPS - Fredericksburg, VA
March 2022 to Present
• Delivers letters, documents, and parcels to businesses and homes.
• Travel planned routes by postal truck.
• Collects outgoing mail along route, and when necessary, collects money for postage due.
• Sorts mail, including packages, according to delivery sequence.
• Loads sacks and boxes filled with mail onto and off mail truck.
• Obtains signatures on certified mail.
• Deliver Express mail
• Sells stamps, money orders, and other postal products to customers along route, particularly on rural routes.
• Answers questions about USPS or company policies from customers along routes.
• Provides change-of-address cards and other postal forms.
• Package pickups
Security Guard
Securitas - Fredericksburg, VA
February 2022 to Present
1. Monitor surveillance cameras for suspicious activity. 2. Monitor public access and ensure the security of all staff and visitors. 3. help deter criminal behavior.
4. Drive in a patrol vehicle and monitor the lot.
Road tek
Traffic Solutions - Fredericksburg, VA
January 2020 to Present
Controlling traffic through work zones and setting up safety cones. Amazon Delivery Driver
Amazon DSP - Fredericksburg, VA
September 2021 to May 2022
• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, a delivery vehicle
• Complete logs and reports
• Follow DOT regulations and safety standards
Sales Associate/Customer Service
Lowe's Home Improvement - Fredericksburg, VA
March 2021 to November 2021
Customer service and front in sales associate.
Server
Orfino's restaurant - Fredericksburg, VA
March 2021 to July 2021
• Seat customers
• Take orders/ run food
• Bus tables
• Cash out
• Sanitize and set up for next customer
Shoe Department Manager
Shoe Dept - Fredericksburg, VA
January 2020 to October 2020
Online Grocery Pickup
Walmart - Fredericksburg, VA
March 2019 to January 2020
Helping customer by shopping for their groceries and general merchandise. Dispensing Costco
CDS - Fredericksburg, VA
July 2018 to November 2018
Prepare and demonstrate food and non-food to customers. Positively engage Costco members to buy products.
Kitchen Supervisor
Rappahannock Regional Jail - Stafford, VA
November 2017 to March 2018
prepare special diet trays for inmates, supervise the workers as they prepare the trays for general population . Walk around supervised Inmates. Clean and sanitize and make sure all tools and equipment were locked away.
Manger
Taco Bell - Fredericksburg, VA
March 2016 to March 2017
Ensure great customer service.
Helping my team deliver great results.
supervising
Security deposit inventory labor policy and procedures. Make sure the restaurant as well maintenance and clean and sanitize. all employees appearance are neat and clean.
Customers leave happy and satisfied
Help hire and train new employees.
food preparations.
Manger
Popeyes Louisiana Kitchens - Fredericksburg, VA
January 2016 to April 2016
Sets expectations and creates a positive work environment. Controls food and equipment inventory and weekly inventory counts Ensure the restaurant is clean and we'll maintain. Make sure team members complete their task and has a neat appearance Coach and motivate team members.
Sandwich maker/ cashier
Wendy's
March 2013 to July 2013
Responsibilities
•greet customers.
•take food and drink orders receive payment from customers.
•Prep and clean preparations areas.
•measure ingredients.
•cut, wash and prepare food. building the sandwiches and mixing ingredients together.
•Making sure the inventory was stocked
•Maintain cleanliness at my work station.
Accomplishments
I made sure the customers left happy and satisfied. Skills Used
•Excellent customer service
•Team player
•Great communication
•math skills
•trustworthiness
Server / Cashier
Chronic cantinas - Camp Pendleton, CA
March 2010 to July 2010
Responsibilities
•welcome greet customers.
•show the to their tables and hand out meals
• take orders and prepare drinks.
•Interact with customers and make sure they have everything they need.
•Bring food and drinks to the tables
•take payment in cash out customers.
Accomplishments
I made sure the customers were treated with great customer service and satisfied with their meals. Skills Used
•great customer services
•the ability to work on my own and as part as a team
•math skills.
•able to multitask and move at a fast pace.
Community center staff
Camp Pendleton - Oceanside, CA
June 2009 to October 2009
•Supervise, Observe and monitor children.
• Clean and organize the play room.
•read to them, help with homework, play games and other activities. Accomplishments
Making sure the kids were in a fun and comfortable environment. Skills Used
•Responsibility
•Organization
•Patience
•Coordination
•Active Listening
Education
High school or equivalent in Management
Ashworth University college
2013 to 2016
Skills
• Customer Service
• POS
• Training
• Sales
• Server
• Selector
• Leadership Experience
• Kitchen Management Experience
• Bartending
• Food Preparation
• Catering
• Kitchen Experience
• Merchandising
• Restaurant Experience
• Busser
• Security
• Delivery Driver Experience
• Math
• Retail Sales
• Inventory Control
Certifications and Licenses
food handler certificate
DCJS license
March 2022 to March 2024
First Aid CPR AED
March 2022 to March 2024
Assessments
Security Guard Skills — Proficient
December 2019
Assessing risks, enforcing security standards, and handling complaints. Full results: Proficient
Reliability — Proficient
December 2019
Tendency to be dependable and come to work
Full results: Proficient
Customer service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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